Tint Doctor

I am rejecting this response because: I called the business multiple times in regards to the damage and was told every time I called that a manager would get back to meAfter multiple attempts at calling Tint Doctor and waiting for them to call back and correct their actions and receiving not one call back I went to talk to someone in person This is when Tint Doctor pretended to access the damage Never once did I say that the damage was sever, only that a gash was made under the rear driver side windowI would like them to not give me my car back in pitch black and expect me to see damage in the dark As soon as I saw the damage I called and was put through the ringer by Tint Doctor A mistake was made by Tint Doctor, they tried covering it up by having me pick up the vehicle after hours, in the car, and not owning up to their mistake

To whom it may concern: Ms [redacted] credit did not qualify for financing through a financial institutionAfter further review of Mr [redacted] did not qualify for in house financingMr [redacted] received a refund of $1,paid in check, which has been cashed.Thank you, Sarah CabreraTint Doctor

Initial Business Response / [redacted] (1000, 8, 2016/05/06) */ There are NO speed bumps or dips on the business lotNo Scratches were visible around the the vehicleCustomer is complains of scratches underneath the vehicleVehicle was not take off of our premisesAny "damages" on the vehicle were not caused by Tint Doctor Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/05/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) If there are no speed bumps on the business lot, then the vehicle was driven off of Tint Doctor's property by an employee and thereby incurred the damages which I had seen immediately as I picked up my vehicleThe vehicle was confirmed by Audi dealership and Insurance company to have no scratches when purchased less than hours previous to the work done at Tint Doctor Final Business Response / [redacted] (4000, 12, 2016/05/18) */ Why would anyone at Tint Doctor want to drive this vehicle? This car may have been new to the customer, however is a used vehicleWhen customer arrived at our shop to pick up his vehicle, he got on his knees and looked UNDERNITH not the side but UNDER the car, at which time customer stated, "I am not paying"Customer only wanted a free tint jobThe customer was given the opportunity to view the security cameras would see that no one at Tint Doctor took the vehicle off our premisesCustomer denied this chanceAs customer has been told numerous times no one drove his vehicle off premises and Tint Doctor does not have speed bumps

*** *** left a message requesting a return callMessage returnedYou *** *** requested a refund of $1,500.00, I told you to come in on the next business day, which was a MondayRefund was given to you and you returned the car key.Thank youTint Doctor

You purchased your vehicle on February 24, The warrant we give is a 30-Day or 1,miles, 50/50, which means customer pays 50% and Tint Doctor pays 50%Vehicle was out of warranty on March 24,The title for the wrecked Altima is ready to be picked up

I am rejecting this response because:
I will like to send you my contractAlso it was inhouse financing were I have the contractI also had another person with mePlus I don't understand if that was the case I wouldn't have contract cancellation option for used motor vehicle puruchser onlyPlus the law states it have to be written day notice that the creditors didn't except you and the car company wants the vehicle back.Pluse I went and got police station to get the document of the call it was on the 16th of March when the Tint Doctor took my vehicle illegallypluse every one know when you cash a check it takes to businesses day to reach your bankSo please don't say liesIf you don't return my vehicle in day I will be taking The Tint Doctor Inc to small claims court

I am rejecting this response because:
I called the business multiple times in regards to the damage and was told every time I called that a manager would get back to meAfter multiple attempts at calling Tint Doctor and waiting for them to call back and correct their actions and receiving not one call back I went to talk to someone in person. This is when Tint Doctor pretended to access the damage. Never once did I say that the damage was sever, only that a gash was made under the rear driver side windowI would like them to not give me my car back in pitch black and expect me to see damage in the dark. As soon as I saw the damage I called and was put through the ringer by Tint Doctor. A mistake was made by Tint Doctor, they tried covering it up by having me pick up the vehicle after hours, in the car, and not owning up to their mistake

March 27,2017Re: Complaint #12051224- *** * *** Vehicle Vin #2CNDL73F*Mr*** was given a full refund for the down payment amount of $1,in a check on 3/20/(the day the vehicle was brought into our location); which cleared our bank on
3/20/The contract was cancelled due to unable to find a financial company willing to take her loan.Sincerely, Sarah CabreraTint Doctor

Customer called about server damage to vehicleOne week later you *** *** brought vehicle in to be looked at, photos were taken of the "damage" the size of a water dropA you were told the scratch could have happened anywhere, even as you were driving down the roadTint Doctor is not
responsible for any damages once you leave our premises.Thank youTint Doctor

To whom it may concern:     Ms. [redacted] credit did not qualify for financing through a financial institution. After further review of Mr. [redacted] did not qualify for in house financing. Mr. [redacted] received a refund of $1,300.00 paid in check, which has been cashed.Thank you, Sarah CabreraTint Doctor

Initial Business Response /* (1000, 8, 2016/05/06) */
There are NO speed bumps or dips on the business lot. No Scratches were visible around the the vehicle. Customer is complains of scratches underneath the vehicle. Vehicle was not take off of our premises. Any "damages" on the vehicle were not...

caused by Tint Doctor.
Initial Consumer Rebuttal /* (3000, 10, 2016/05/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If there are no speed bumps on the business lot, then the vehicle was driven off of Tint Doctor's property by an employee and thereby incurred the damages which I had seen immediately as I picked up my vehicle. The vehicle was confirmed by Audi dealership and Insurance company to have no scratches when purchased less than 24 hours previous to the work done at Tint Doctor.
Final Business Response /* (4000, 12, 2016/05/18) */
Why would anyone at Tint Doctor want to drive this vehicle? This car may have been new to the customer, however is a used 2013 vehicle. When customer arrived at our shop to pick up his vehicle, he got on his knees and looked UNDERNITH not the side but UNDER the car, at which time customer stated, "I am not paying". Customer only wanted a free tint job. The customer was given the opportunity to view the security cameras would see that no one at Tint Doctor took the vehicle off our premises. Customer denied this chance. As customer has been told numerous times no one drove his vehicle off premises and Tint Doctor does not have speed bumps.