TinyBlessings.com

Complaint # [redacted] I sincerely apologize that the promotion was unclear, we understand that individually listing the price of each item would have made your purchasing decision much easierPlease accept our sincere apology and know that your desired settlement has been met and will continue to be in the future TinyBlessings.com now lists each individual price for each individual item, including the cost for engraving

Complaint # [redacted] Our return policy is clearly stated on our website, and as explained to you when you called, we have no way to verify how long the earrings had been worn, and since you were more than a year past the return period, we must stick to our policy and unfortunately cannot offer you a replacement or a refund Also, as explained to you over the phone, the ring that you received was part of a promotion, and it was free with your purchaseWe are unable to exchange a free ring for another size for free However, as a courtesy we said we would send a replacement at no charge when we received the ring back from you We also want to acknowledge the fact that you were extremely unkind to our employees, demanding to talk to the CEO, threatening them that if they did not give you their names and direct phone numbers that they would not have a job after you were through with them, on February 16,

Complaint # [redacted] Please accept our apology for the inconvenience and stress of being unsatisfied with the engraving and also having to find a replacement gift for your sonWe would like to resolve this matter and offer you a refund in the amount of $ Please contact me directly at the number below Also, we want to address your frustration with the ordering process (for engravable items) and let you know that it is now completely interactiveCustomers can put in their information and see exactly what it will look like! Thank you for your input and I hope to hear from you soon, you can reach me directly at 801-602-

Complaint # [redacted] On behalf of the staff at TinyBlessings.com, we sincerely apologize for any inconvenience this may have caused and regret that you were unhappy with the product and for the confusion surrounding the 30-day guarantee We want to make it right and would like to issue you a credit in the amount of $ Please contact us at your earliest convenience as we do not keep credit card information on fileYou can reach me directly at 801-602-5901, sincerely, Danyalle *** B [redacted]

Complaint #***Thank you for bringing this matter to our attention and for giving us the opportunity to respond We do apologize but unfortunately when a customer enters an incorrect address, and the order is shipped, it is regrettably out of our handsWe do not know if you received the
package, it was not returned to us because the address was changed after it went out

Complaint #[redacted]We regret learning of your unfortunate misunderstanding.  We do apologize if you thought it would be guaranteed, our website clearly states that USPS Priority Mail is not guaranteed.  You would have needed to choose any FedEx shipping option in order for it to have been...

guaranteed.  As we explained to you over the phone, prior to checkout you agreed to the return policy (checking the box is required for all engraved items).  Engraved items cannot be returned as they are not reusable after they’ve been engraved. Unfortunately, we unable to send a replacement for free or give you a full refund, however as a courtesy we refunded the cost of shipping to you in the amount of $5.99 on May 4, 2017.

Complaint #[redacted]Please accept our apology for the inconvenience and stress of being unsatisfied with the engraving and also having to find a replacement gift for your son. We would like to resolve this matter and offer you a refund in the amount of $66.49.  Please contact me directly at the...

number below.  Also, we want to address your frustration with the ordering process (for engravable items) and let you know that it is now completely interactive. Customers can put in their information and see exactly what it will look like! Thank you for your input and I hope to hear from you soon, you can reach me directly at 801-602-5901

Complaint #[redacted]I sincerely apologize that the promotion was unclear, we understand that individually listing the price of each item would have made your purchasing decision much easier. Please accept our sincere apology and know that your desired settlement has been met and will continue to be...

in the future.  TinyBlessings.com now lists each individual price for each individual item, including the cost for engraving.

Complaint #[redacted]On behalf of the staff at TinyBlessings.com, we sincerely apologize for any inconvenience this may have caused and regret that you were unhappy with the product and for the confusion surrounding the 30-day guarantee.  We want to make it right and would like to issue you a...

credit in the amount of $34.98.  Please contact us at your earliest convenience as we do not keep credit card information on file. You can reach me directly at 801-602-5901, sincerely, Danyalle [redacted].

Complaint # [redacted]Our return policy is clearly stated on our website, and as explained to you when you called, we have no way to verify how long the earrings had been worn, and since you were more than a year past the return period, we must stick to our policy and unfortunately cannot offer you a...

replacement or a refund.  Also, as explained to you over the phone, the ring that you received was part of a promotion, and it was free with your purchase. We are unable to exchange a free ring for another size for free.  However, as a courtesy we said we would send a replacement at no charge when we received the ring back from you.  We also want to acknowledge the fact that you were extremely unkind to our employees, demanding to talk to the CEO, threatening them that if they did not give you their names and direct phone numbers that they would not have a job after you were through with them, on February 16, 2017.