Overcharged, damaged home, and belongings held in storage
The company overcharged me in August. I paid the bill in full. They damaged my home, floors and walls. I did not file an insurance claim.
They took my contents into storage. I am now having them move my contents from their storage to another home. Now they claim there are outstanding handling charges from the first move 5 months ago???? They are looking to charge another $1,000 to get my things out of their storage.
I paid storage in advance and was told I would get the overage I paid pro-rated daily; now they want to charge for a whole week, even though it is 4 days.
They lie and steal.
I was promised a call from Sharlene today; she ignores me. I left a message for the owner today, Scott N. No reply.
I want my personal belongings to be delivered on Jan 4th as agreed by Sharlene, in good condition, not damaged. I want my refund of storage paid in advance pro-rated daily, as promised. They cannot double charge me for handling as they want to do. The bill was paid 5 months ago. Nothing was outstanding. If they do, I will go to court.
As of 1 pm today, no one has called me and they don't reply.
They took my contents into storage. I am now having them move my contents from their storage to another home. Now they claim there are outstanding handling charges from the first move 5 months ago???? They are looking to charge another $1,000 to get my things out of their storage.
I paid storage in advance and was told I would get the overage I paid pro-rated daily; now they want to charge for a whole week, even though it is 4 days.
They lie and steal.
I was promised a call from Sharlene today; she ignores me. I left a message for the owner today, Scott N. No reply.
I want my personal belongings to be delivered on Jan 4th as agreed by Sharlene, in good condition, not damaged. I want my refund of storage paid in advance pro-rated daily, as promised. They cannot double charge me for handling as they want to do. The bill was paid 5 months ago. Nothing was outstanding. If they do, I will go to court.
As of 1 pm today, no one has called me and they don't reply.