Dear BBB, Thank you for sending this second notice. Please let me know which e-mail you used for the first notice of this complaint, which I never received. I just called [redacted] , and resolved the issue by agreeing to 'split the difference.' We both lost money on this unfortunate circumstance, so it seemed the fairest thing to do. She was amenable, and ended by saying that there were 'no hard feelings.' I promptly sent her a check for $250. Here's how events unfolded from my perspective: I received notice of her cancellation after the due date, when the deposit was no longer refundable. (She snail mailed, rather than e-mailed, using an old mailing address.) The reason given for the cancellation was that she could not afford the trip, rather than stating that there was any kind of medical emergency. Until I received this BBB complaint notice on May 19, I did not have a phone number to contact her, although I had requested it. This was also the first I heard of any medical condition causing the cancellation. I could have rented out that time to a family from Iceland if I had only received the cancellation in a timely manner, and [redacted] would have received her full refund. Instead, I lost out on the rental income. For this reason, it seemed that splitting the refund was an equitable solution. Thank you for your help in resolving this matter. Aloha, [redacted]
Dear Revdex.com,
Thank you for sending this second notice Please let me know which e-mail you used for the first notice of this complaint, which I never received
"white-space:pre"> I just called [redacted], and resolved the issue by agreeing to 'split the difference.' We both lost money on this unfortunate circumstance, so it seemed the fairest thing to do She was amenable, and ended by saying that there were 'no hard feelings.' I promptly sent her a check for $ Here's how events unfolded from my perspective: I received notice of her cancellation after the due date, when the deposit was no longer refundable (She snail mailed, rather than e-mailed, using an old mailing address.) The reason given for the cancellation was that she could not afford the trip, rather than stating that there was any kind of medical emergencyUntil I received this Revdex.com complaint notice on May 19, I did not have a phone number to contact her, although I had requested it This was also the first I heard of any medical condition causing the cancellation
I could have rented out that time to a family from Iceland if I had only received the cancellation in a timely manner, and [redacted] would have received her full refund Instead, I lost out on the rental income For this reason, it seemed that splitting the refund was an equitable solution
Thank you for your help in resolving this matterAloha,
[redacted]
Dear BBB, Thank you for sending this second notice. Please let me know which e-mail you used for the first notice of this complaint, which I never received. I just called [redacted] , and resolved the issue by agreeing to 'split the difference.' We both lost money on this unfortunate circumstance, so it seemed the fairest thing to do. She was amenable, and ended by saying that there were 'no hard feelings.' I promptly sent her a check for $250. Here's how events unfolded from my perspective: I received notice of her cancellation after the due date, when the deposit was no longer refundable. (She snail mailed, rather than e-mailed, using an old mailing address.) The reason given for the cancellation was that she could not afford the trip, rather than stating that there was any kind of medical emergency. Until I received this BBB complaint notice on May 19, I did not have a phone number to contact her, although I had requested it. This was also the first I heard of any medical condition causing the cancellation. I could have rented out that time to a family from Iceland if I had only received the cancellation in a timely manner, and [redacted] would have received her full refund. Instead, I lost out on the rental income. For this reason, it seemed that splitting the refund was an equitable solution. Thank you for your help in resolving this matter. Aloha, [redacted]
Dear Revdex.com,
Thank you for sending this second notice Please let me know which e-mail you used for the first notice of this complaint, which I never received
"white-space:pre"> I just called [redacted], and resolved the issue by agreeing to 'split the difference.' We both lost money on this unfortunate circumstance, so it seemed the fairest thing to do She was amenable, and ended by saying that there were 'no hard feelings.' I promptly sent her a check for $ Here's how events unfolded from my perspective: I received notice of her cancellation after the due date, when the deposit was no longer refundable (She snail mailed, rather than e-mailed, using an old mailing address.) The reason given for the cancellation was that she could not afford the trip, rather than stating that there was any kind of medical emergencyUntil I received this Revdex.com complaint notice on May 19, I did not have a phone number to contact her, although I had requested it This was also the first I heard of any medical condition causing the cancellation
I could have rented out that time to a family from Iceland if I had only received the cancellation in a timely manner, and [redacted] would have received her full refund Instead, I lost out on the rental income For this reason, it seemed that splitting the refund was an equitable solution
Thank you for your help in resolving this matterAloha,
[redacted]