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Tire Haven

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Tire Haven Reviews (1)

Review: I had bought 2 used tires and 2 used car rims. One of the rims is bent and he wont replace it. Both tires I got from him were bald and unuseable after having my mechanic check them out I found out. I went back to the business after I was driving and my back tire had blew out and the threads came threw so I went back to the business and he replaced the 2 bad tires he gave me for what I thought were useable tires and he told me not to come back to his business because he would no longer help me and once again and 2 weeks later one of the tires blew again. The business owner told me he was not going to do anything about it. I had spent over $100.00 with this business.

Product_Or_Service: 2 tires and 2 rims

Desired Settlement: DesiredSettlementID: Replacement

I want a new rim that isnt bent and I would like two used tires that are usuable and not blad. or I would like a refund of my $105.00 I gave him for tires and rims.

Business

Response:

Business Response /* (1000, 5, 2013/06/25) */

The person who filed the complaint against Tire Haven came over to purchase 2 used tires. Before I sold her the two tires I told the lady that based on the condition of the tires she drove in with, I strongly recommend she do an alignment to her car and check the front and rear end.

After they purchased the tires the customer returned more than a month later with the tires worn out already because of the neglectance of the much needed alignment and front and rear end work that was needed to be done on the vehicle. To resolve their unsatisfied purchase complaint I gave them 2 used tires seeing that they were a family with kids and I was primarily concerned for the safety of the kids. After the issue was resolved I told the lady that approached me with the issue to not return to my business because of the way she approached us with the complaint (inappropriate language and attitude).

Something I noticed about this complaint is the person who filed it is [redacted], however the person that I handled this issue with was a female that was accompanied by Mr. [redacted].

Manager

Tire Haven LLC.

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Description: Tire Dealers

Address: 261 Ferry St, New Haven, Connecticut, United States, 06513

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Web:

www.tirehavenllc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Tire Haven, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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