Tire King of Durham, Inc.

Wrong oil changed in my 98 Mecury Grand Marquis.Center used 5w20.Manifacture oil 5w30.On 11/07/13 Mr Tire Center 3810 N.Duke st.#1182.Routine oil change.98 Mecury Grand Marquis. Cost $29.54 payment cash Wrong oil used by this center 5w20 On 11/08/13 noticed the ratteling sound of the values after the oil change.This was the second time I have used this location and noticed the ratteling right after the oil change.I dismissed the sound the first time but I could tell something wasn't right.Note I have been using the Mr.Tire on hwy 55 in durham nc.I looked back at 3 of the previous oil changes and noticed that center was using the recommended 5w30.On 11/09/13 returned to the Duke st center.Spoke to the manager and the As.manager.They informed me that for some reason they received notice that 5w20 was the newly recommended oil.For that model and year.Had I been told that was recommended Then I could have made the choice to go with 5w20 verses the manifaction recommonded 5w30.I asked if they would correct the issue and I was informed that I would have to pay $29.45.The cost of the last oil change.I know my vehicle and I am aware that the change in the oil weight is causing the values to rattle.Desired SettlementChange the oil to 5w30 and filter.It's not that complicated.But I don't expect to have to pay for their mistake of not informing me of the change in oil weight.