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TireXpress Inc

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August 29, 2016 To Whom It May Concern:There was a complaint made to you by a Mr. [redacted] [redacted]. He had indicated to you that he purchased a set of tires from Tire Express Service Center 1-19-2015 and that the two tires put on in the back were a different size than the front. That's why the rear...

tires went bad. He also indicated that he returned to the service center on 8-8-16 and he wanted an alignment and new tires in the rear of his vehicle.On 8-8-16 Mr. [redacted] did return to what is now known as TireXpress inc. On that day Mr. [redacted] received 4 tires at a discount and was to get an alignment at no charge. Mr. [redacted] indicated to the sales rep that due to time issues he would not be able to get the alignment that day. Mr. [redacted] had scheduled and appointment for Saturday August 16th 2016 to return for the alignment. Mr. [redacted] has never returned for the alignment.On May 5th 2015 Tire Express Service center was sold. It is now TireXpress Inc. TireXpress Inc. has tried to help Mr. [redacted] and if he wished to return we will be more than happy to do the alignment for him at no charge.If you have any other question feei free to contact us at:TireXpress Inc.[redacted]Regards Julie S[redacted] Office Manger (724) 652-0321

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Address: 533 Taylor St, New Castle, Pennsylvania, United States, 16101


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