Titan Heating & Air Conditioning

Mr***,We are sorry to hear about your experience and the claim that you didn't know you were buying a clearance mattressWhen we sell a clearance mattress we are required to disclose this at the time of purchase, obtain your signature stating you understand this, and you receive a discount
for this type of purchase and by law we keep a yellow tag on the side of the mattress stating it's condition upon deliveryOur sales reps take great pride in dealing with all of our guests with the utmost integrityAlthough it would be impossible for me to verify a conversation that took place almost years ago, as a valued guest we'd like to help you out as much as possibleYou state in your claim that the mattress is defectiveIf that's the case, our team assists with the manufacturers warrantyPlease call our Customer service number *** if you'd like to open a warranty claim and we'd be happy to assist youSincerely,Customer Service

Dear Mr***
Thank you for sharing your concern with usYour concern is important to usAlthough Mattress Firm recently acquired *** and Mattress firm is a part of ***, the two companies are still currently operating as separate entitiesPlease contact *** customer service
at ***

Dear [redacted]Thank you for reaching out to us with your concern. We are sorry to hear your are not comfortable on your bed after 8 years. You are correct that there is a warranty on the bed. Tempurpedic requires their customer service to handle any warranty related issues. Please call them at...

[redacted] to start a claim. Thank you.