Titan Storage

She signed a lease committing to pay upfront in order to receive a discountShe took her discount and then moved out earlyThe lease states that rent will not be refundedNo one ever told her she would receive a refundShe was told that the remaining balance remains on her acount and can be used at any timeWe also told her she could sublease the unit to someone else, which is normally not allowedWeve given her two options that are not included in her lease to help appease her, but we will not not be refunding money that is not owedShe needs to simply consult the lease she signedNo one at this company has ever promised anyone to refund money paid upfront as part of a lease agreement in order to receive a better rental rate.Thanks for your assistance, [redacted] Ttan Secure Storage

She signed a lease committing to pay upfront in order to receive a discount. She took her discount and then moved out early. The lease states that rent will not be refunded. No one ever told her she would receive a refund. She was told that the remaining balance remains on her acount and can be used...

at any time. We also told her she could sublease the unit to someone else, which is normally not allowed. Weve given her two options that are not included in her lease to help appease her, but we will not not be refunding money that is not owed. She needs to simply consult the lease she signed. No one at this company has ever promised anyone to refund money paid upfront as part of a lease agreement in order to receive a better rental rate.Thanks for your assistance, [redacted]Ttan Secure Storage