I bought a frying pan at the Home Show in February 2015. The handle became loose and this year, November 2017, I returned it to the Home design show at the convention centre in Vancouver where they were again selling this cookware. The employee or agent Hamid returned my frying pan to Toronto and for a cost of $50 they have now provided me with a new upgraded frying pan.
The secret is to keep your receipt.
And finally, this is by far the best frying pan I have ever owned.
I bought a frying pan at the Home Show in February 2015. The handle became loose and this year, November 2017, I returned it to the Home design show at the convention centre in Vancouver where they were again selling this cookware. The employee or agent Hamid returned my frying pan to Toronto and for a cost of $50 they have now provided me with a new upgraded frying pan.
The secret is to keep your receipt.
And finally, this is by far the best frying pan I have ever owned.