Tiverton Auto Parts, Inc.

Was looking for a part for my husbands car on *** saw that this place had it for $drove an hour to get itDropped my husbands car off at the mechanic to put in the alternatorThe next day the mechanic calls and says the alternator is "bad" ok so now have the car not drivable so just tell him do what he has to doMechanic puts in a brand new alternator and says im sorry but we have to charge you $for installing and taking out the junk alternator.call tiverton auto back to say they sold me a junk part was asked if I wanted a different one?? No way to late now so the person on the phone says if I return it ( an hour away) they could give me a checkso after waiting a few days (closed on the weekends and work during the week) I drive there they look at the receipt and ask for the credit card I usedNope don't have it on me it was my wife's card usually I use it as debit ( same as cash) but they used it as credit (without ID me at the time the card clearly stated ask fo

I wanted you to know we sell used auto parts and guarantee all of our parts for ninety days for exchange or refundThis customer called and said the part was no good, we told them to return it and we would give them another oneSo they brought it back for a refund but they did not have the credit
card or the card number with themWe have a policy, no refunds without the receiptthey had a receipt but no card, it must be refunded back to the card usedSo he asked us if he left the part with us, could he call in the card number so we could credit their accountWe did as he askedWe had no idea where he came from but they knew the warranty before they bought the alternator

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