Tivoli Audio

Hi there,Thank you for contacting Tivoli Audio with your concern I"m sorry to hear you are having issues with your Tivoli Audio Model CD Unfortunately, as our customer service rep stated when you talked with them before, this is a product we not longer manufacture We are unable
to replace the Model CD at this time Tivoli Audio has a one year warranty on our sounds systems From your description, you are four years out of warranty on this product We are happy to give you a discount of 50% off on a replacement unit for your home This is our company policy for out of warranty replacements and we cannot deviate from this policy We also cannot offer you a refund on a product that you did not purchase but received on a giftWe are happy to work with you to find a solution, but it does need to be a reasonable solution for both parties best,*** *** ***