Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
To whom this may concern: This matter still has not been resolved with Business Name: T.JAuto ServiceStore/Establishment #:Address:Pleasant StCity: MaldenState/Prov: MAZip/Postal Code: 02148*** *** *** *** The accounting department has issued two check to our company that have bounce to date and we have made every attempt to resolve this matter with them directly to no avail. Payment Received: 04/17/: $ 11,865.51** Returned for insufficient fund ** 06/30/2017: Blanc at TJ Auto Body, made a payment plan arrangement to pay $5,of the $11,owed but it was never issued.07/21/2017: Blanc at TJ Auto Body, advse she spoke with the boss and received authorization to issue the payment of $and would have it out by Tuesday ( 07/25/2017).08/01/2017: Called the above reference party for status of payment, she was unavailable. 08/07/2017: Made contact with representative and the following was agreed on: *** advise she could issue the $5K and per her verbal agreement with me back on July (balance payment would be paid 3-weeks after the first partial payment 08/29/2017) the balance would be issued. At this time, ***, advise she will have to see if *** *** will approve it but recommend we take whatever action we deem is necessary at this point. Payment Received: 08/11/: $ 5,000.00** Returned for insufficient fund** To date we have not received any further communications from this business or any initiative to return the funds owed to ACCESS for repairs that were never completed to our insured vehicle and this matter has been going on for months without any resolutionsACCESS is seeking the assistance of the Revdex.com to promptly resolve this matter. Sincerely,
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In response to this complaint, please allow me to state that as I was directly speaking with ***, I mentioned from the very first time we spoke that I was aware of the outstanding balance we owed to *** and I did explain that *** had not sent the payment due to lack of cash flow within the
business; however, I had requested to her if we could come to a realistic payment agreement until the whole amount was paid off I had requested a $upfront and smaller monthly payments thereafter She gave me a really hard time and said absolutely not and stood strong that she needed FULL PAYMENT at once She was very adamant about entering any kind of payment plan with us It went on for weeks of her calling that I kept bringing this payment plan up as she kept refusingFinally, I had asked *** if he could come up with at least 1/so I could send it to *** and then try to renegotiate a payment plan, *** informed me that he would take $out of his own pocket and put into the business account so that I may send them that I sent the check off and within that day *** fell in the shop and suffered severe injuries; the check had already been out in the mail that morning, and needless to say, by the time I was able to collect that money from *** to deposit into our account, the check had already came into the account and was returned for insufficient funds I already knew *** was not an easy person to deal with and couldn't call her to explain I figured once *** got better and could actually speak, he would have to call *** and speak to a manager or supervisor and handle the rest of this account *** is still out of commission under very heavy medication and he is the only signer on all bank accounts and the business However, what I can propose is that I could send money orders of $every weeks going forward, if *** agrees, and at least start bringing down the amount owed and when *** does get better and is able to deal with the business again, he can than have a better solution for this whole ordeal.I understand that being apologetic is of no use in this circumstances, but please know that I am I have been trying to make some kind of arrangement that I know would be realistic for our business and also pay back this debt and at this point I do plead that my proposal is reconsidered so no further negative impact is made to this business.I hope that we could come to some agreement and I thank you for your help in this matter
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
To whom this may concern: This matter still has not been resolved with Business Name: T.JAuto ServiceStore/Establishment #:Address:Pleasant StCity: MaldenState/Prov: MAZip/Postal Code: 02148*** *** *** *** The accounting department has issued two check to our company that have bounce to date and we have made every attempt to resolve this matter with them directly to no avail. Payment Received: 04/17/: $ 11,865.51** Returned for insufficient fund ** 06/30/2017: Blanc at TJ Auto Body, made a payment plan arrangement to pay $5,of the $11,owed but it was never issued.07/21/2017: Blanc at TJ Auto Body, advse she spoke with the boss and received authorization to issue the payment of $and would have it out by Tuesday ( 07/25/2017).08/01/2017: Called the above reference party for status of payment, she was unavailable. 08/07/2017: Made contact with representative and the following was agreed on: *** advise she could issue the $5K and per her verbal agreement with me back on July (balance payment would be paid 3-weeks after the first partial payment 08/29/2017) the balance would be issued. At this time, ***, advise she will have to see if *** *** will approve it but recommend we take whatever action we deem is necessary at this point. Payment Received: 08/11/: $ 5,000.00** Returned for insufficient fund** To date we have not received any further communications from this business or any initiative to return the funds owed to ACCESS for repairs that were never completed to our insured vehicle and this matter has been going on for months without any resolutionsACCESS is seeking the assistance of the Revdex.com to promptly resolve this matter. Sincerely,
***
***
***
***
***
***
***
In response to this complaint, please allow me to state that as I was directly speaking with ***, I mentioned from the very first time we spoke that I was aware of the outstanding balance we owed to *** and I did explain that *** had not sent the payment due to lack of cash flow within the
business; however, I had requested to her if we could come to a realistic payment agreement until the whole amount was paid off I had requested a $upfront and smaller monthly payments thereafter She gave me a really hard time and said absolutely not and stood strong that she needed FULL PAYMENT at once She was very adamant about entering any kind of payment plan with us It went on for weeks of her calling that I kept bringing this payment plan up as she kept refusingFinally, I had asked *** if he could come up with at least 1/so I could send it to *** and then try to renegotiate a payment plan, *** informed me that he would take $out of his own pocket and put into the business account so that I may send them that I sent the check off and within that day *** fell in the shop and suffered severe injuries; the check had already been out in the mail that morning, and needless to say, by the time I was able to collect that money from *** to deposit into our account, the check had already came into the account and was returned for insufficient funds I already knew *** was not an easy person to deal with and couldn't call her to explain I figured once *** got better and could actually speak, he would have to call *** and speak to a manager or supervisor and handle the rest of this account *** is still out of commission under very heavy medication and he is the only signer on all bank accounts and the business However, what I can propose is that I could send money orders of $every weeks going forward, if *** agrees, and at least start bringing down the amount owed and when *** does get better and is able to deal with the business again, he can than have a better solution for this whole ordeal.I understand that being apologetic is of no use in this circumstances, but please know that I am I have been trying to make some kind of arrangement that I know would be realistic for our business and also pay back this debt and at this point I do plead that my proposal is reconsidered so no further negative impact is made to this business.I hope that we could come to some agreement and I thank you for your help in this matter