TK Vacancy Cleaners

Sent: Wednesday, July 01, 4:PM To: drteam Cc: [redacted] Subject: ID# [redacted] In response to the complaint that was filed on 6/15/regarding bed bugs, [redacted] in apt [redacted] must fill out a form to service her unitAlso, a bed bug addendum was signed at move in date 8/30/I contacted the resident and had her meet with me to explain the process of getting pest control to do service in her unit to avoid any delaysHer unit was serviced for bed bugs on 6/29/and the second treatment will be done in weeksIf you have any questions, please feel free to contact me via email -- Cecilia M [redacted] Senior Community Manager Sterling Point Apartment Homes [redacted] ** [redacted] O [redacted] F [redacted] [email protected]

Sent: Wednesday, July 01, 2015 4:23 PM To: drteam Cc: [redacted] Subject: ID#[redacted]   In response to the complaint that was filed on 6/15/2015 regarding bed bugs, [redacted] in apt[redacted] must fill out a form to service her unit. Also, a bed bug addendum was signed at...

move in date 8/30/2014. I contacted the resident and had her meet with me to explain the process of getting pest control to do service in her unit to avoid any delays. Her unit was serviced for bed bugs on 6/29/2015 and the second treatment will be done in 2 weeks. If you have any questions, please feel free to contact me via email.    -- Cecilia M[redacted] Senior Community Manager Sterling Point Apartment Homes [redacted] O [redacted] F [redacted] [email protected]