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Tkatch Dentistry Cosmetic & Family Dentistry

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Tkatch Dentistry Cosmetic & Family Dentistry Reviews (1)

Initial Business Response /* (1000, 7, 2016/10/17) */
We acknowledge the patient was in our office on 12/4/Our financial policy states the patient is responsible for what insurance doesn't coverThis policy was signed by the patient on 12/4/The $that we collected on 12/4/was an
estimate of the patient portion + deductible (which is always patients responsibility)This insurance only covers 80% of the provided procedureTherefore, the patient is responsible for a portionAs far as filing the insurance, we have done so multiple timesWhen we contacted the insurance company about the outstanding claim, insurance said they did not have it & asked for us to resubmit it, which we didThe 2nd time we called to check on the claim, the insurance let us know we had the wrong group # listed on the claimHowever, we had listed the group # that was on the insurance card provided by the patient on 12/4/We have now used the group # that insurance provided to us & resubmitted the claim again along with necessary documents in order to consider claimIt could take 3-weeks for insurance to processOnce we receive the claim and/or payment (if insurance pays), we will process & can settle with patient accordinglyIf insurance pays more than the estimated amount, then we will refund patient any monies owedIf insurance pays less than estimated, then patient will be responsible for the remainder

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Address: 1817 Eastchester Dr, High Point, North Carolina, United States, 27265-1488

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highpointdds.com

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