TK's Yorkies

Please find attached emails that Mrs [redacted] and her
husband sent us, and the emails that we sent to them.
We informed Mrs. [redacted] prior to her sending a deposit
that we do not ship our puppies.  In lieu
of shipping, we meet our customers halfway...

for a nominal cost.  We offered to meet Mrs. [redacted] halfway
for a fee of $150 as we are in Moody, Texas and she is in Tennessee.   Mrs.
[redacted] asked us if we could meet her husband in Dallas and we said that
we would.  We were not going to charge
her for this since it is not overly far from Moody.  One of the reasons that we do not ship our
puppies is that if a puppy becomes stressed they could have a hypoglycemic
attack and we know what to do in a case like this.  We can also keep our puppies happy and calm during
the trip.
Our website tksyorkies.com clearly states that deposits are
non-refundable. While we have a puppy on deposit, this means that this puppy
cannot be sold to anyone else; therefore, we could potentially lose sales during
this process. 
We are very much aware of many of the problems that
Yorkshire Terrier’s may encounter.  All
of our dogs are fully vetted.  We have a
vet who has raised Yorkies in the past and we have the utmost confidence in his
ability.  The reason we did not know
about the medical condition that Mrs. [redacted] asked us about is that she
used the technical terminology.  Our vet
checks to make sure that the puppy’s soft spot is closed when they go in for
their 6 weeks vaccination.  Mrs. [redacted] asked for our vets name and number and we supplied her with that
information during the call. 
As far as references, we are fairly new hobby breeders (3
years) and our first litter yielded one puppy, which we kept.  This is our first litter to sale; therefore,
we have no references at this time to supply with the exception of our vet.  We do have another customer who is picking up
his puppy next week and he is very excited. 
We have communicated with Mrs. [redacted]’s husband and
they have agreed to have us bring the puppy to Tennessee for a $300 transport fee.
We will be taking them their puppy next Friday. 
Her husband was supposed to send this money today.   Mrs. [redacted]’s  husband has said the complaints to ripoff.com
and Revdex.com will be removed after we have delivered the
puppy.  Unfortunately, during the next
week people will still see the complaints and the damage will be done.  We definitely are not running a scam business;
we love our Yorkies and want others to experience the joy of owning one of the
sweetest pups in the dog kingdom.