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TL's Mobile Mechanic

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TL's Mobile Mechanic Reviews (1)

Initial Business Response /* (1000, 5, 2015/06/19) */
I was called out to customers location to diagnose and fix the issuse of the Toyota 4RunnerWhen finished I gave the old fuel pump to them assuring them I had put a new fuel pump and customer was satisifedCustomer did contact letting me
know there were further issues, so I returned and let them know that a fuse had blowen and replaced it at no chargeI later recieved an additional call from customer accusing me of not changing the fuel pump which I reminded them that I had given them old pump to them once I had completed the jobA couple hours later I recieved another call this time customer tellilng me that I connected the fuel pump wrong causing it to malfunctionI assured them that it can't be connected wrong to it only going in one wayI offed the customer to redo the fuel pump at no charge if the job I had completed was inaccurateCustomer then told me they had already taken the 4Runner to a shopThen I counter offered to refund them labor cost if any of my work was done wrongI asked for the shops contact information to speak with mechanic to see what work was done wrongTheir technician told me everything I did was right, the only problem was the fuel pump we bought was faultyI purchased the part from auto zone with lifetime warrantySo I did nothing wrong and I offered to replace it at not addional chargeFuel pump was installed correctly and the job was done rightThe only issue was the faulty part from auto zone

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Address: 2821 S.W. 62nd Street, Oklahoma City, Oklahoma, United States, 73159

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comforttechnology.us

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