Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Let me reiterate that the issue I have with TLA is not that they haven't done work for me, it's that two specific and measurable items have not been performed The initial guarantee to save $and the promise to save 2x the consulting fees.I have to agree that the initial consultation was $and not $ I have attached a copy of the agreement and a copy of the certificate from TLA that Mr [redacted] says doesn't exist It clearly states $5000, as does the first paragraph of Mr [redacted] written statementThe document is signed by Bradford ***(?)(Not sure, it's hard to read) a Sales Manager from TLARyan [redacted] was in the room when the document was signed.Never did anyone say that implementation of project(s) in [redacted] were illegal Recommendations #and #were for MESC tax in the state of [redacted] The documents TLA submitted show that I filed amended returns with the state of [redacted] , and they were denied Not illegal Denied.For item #2, the issue is also addressed in the recommendation It says "knowing your concern...because of your ROBS structure" indicates that TLA understood the nature of the our business loan and should understand the tax implications a ROBS presents However, I accepted the recommendation on the condition that I would send it to my attorney who handled the initial funding of the business If he said it was OK, then I would be OK with that recommendation My attorney is [redacted] and his phone number is [redacted] Mr [redacted] stated, in writing, that recommendation #was a prohibited action by the IRS, meaning that if I did such a thing, I could loose my business I decline to follow action item #on the advice of my attorney Attached is the email response from my attorney that forwarded to Mr [redacted] and Mr [redacted] asking for a meeting to discuss next steps There was no reply from either of them.For item #4, Ryan [redacted] admitted to me over the phone that there is a calculation error on his part where he used [redacted] sales to calculate the percent of sales compensation and then applied those percentages to the annual numbers.Attached is a copy of the original Job Program agreement between [redacted] and TLA It clearly has, in writing, a section XVIII that I added myself It was confirmation of a guarantee by Don [redacted] to save my company twice what I paid in consulting fees Mr [redacted] was not happy that I added the section and contacted Mr [redacted] at the time I signed it confirm the guarantee and then he accepted the change.I would have to challenge Mr [redacted] on his claim that Mr [redacted] and Mr [redacted] spent 80-hours working with me to resolve the issue and that I was uncooperative At best they both spent to hours each talking with me on the phone, as I'm sure phone records would indicate However, this point is moot These recommendations were part of the project and Mr [redacted] repeatedly asserted that TLA would spend UNLIMITED time working with me, for free, implementing the proposals in the project.I was difficult to work with since I refused to be into sidebar conversations about things outside the scope of the project All that I wanted from my first call with Mr [redacted] , was to understand how to implement items #through #4, since they weren't generating savings Mr [redacted] and then Mr [redacted] didn't spend time trying to help me implement those items, but trying to get me to focus on my sales force I also have to challenge Mr [redacted] to provide some kind of documentation to show that the business declined "by nearly 20%" from the period of the initial analysis to the anywhere up to the present day The September Income Statement (attached) provided to Mr [redacted] during his initial evaluation, if extrapolated to the end of the year, clearly shows that the company would reach $933,in sales In reality, the final number was $875,000, a large factor of the miss is that there was a $45,charge for "professional fees" from TLA Notwithstanding the hit, the difference between the projected annual sales BEFORE TLA came in and the actual number is 6.2%, not 20% and almost all can be attributed to TLA's consulting fees There was no loss of any customer of that size for the period of September, and today's date that precipitated my call to Mr [redacted] The one and only reason for my call was to reach out to him for help implementing the cost savings he had identified while he was here Regards, [redacted] ***
We will be mailing in the file of this project to youTo large to email so you can see Mr Conti complaint is invalid
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Let me reiterate that the issue I have with TLA is not that they haven't done work for me, it's that two specific and measurable items have not been performed The initial guarantee to save $and the promise to save 2x the consulting fees.I have to agree that the initial consultation was $and not $ I have attached a copy of the agreement and a copy of the certificate from TLA that Mr [redacted] says doesn't exist It clearly states $5000, as does the first paragraph of Mr [redacted] written statementThe document is signed by Bradford ***(?)(Not sure, it's hard to read) a Sales Manager from TLARyan [redacted] was in the room when the document was signed.Never did anyone say that implementation of project(s) in [redacted] were illegal Recommendations #and #were for MESC tax in the state of [redacted] The documents TLA submitted show that I filed amended returns with the state of [redacted] , and they were denied Not illegal Denied.For item #2, the issue is also addressed in the recommendation It says "knowing your concern...because of your ROBS structure" indicates that TLA understood the nature of the our business loan and should understand the tax implications a ROBS presents However, I accepted the recommendation on the condition that I would send it to my attorney who handled the initial funding of the business If he said it was OK, then I would be OK with that recommendation My attorney is [redacted] and his phone number is [redacted] Mr [redacted] stated, in writing, that recommendation #was a prohibited action by the IRS, meaning that if I did such a thing, I could loose my business I decline to follow action item #on the advice of my attorney Attached is the email response from my attorney that forwarded to Mr [redacted] and Mr [redacted] asking for a meeting to discuss next steps There was no reply from either of them.For item #4, Ryan [redacted] admitted to me over the phone that there is a calculation error on his part where he used [redacted] sales to calculate the percent of sales compensation and then applied those percentages to the annual numbers.Attached is a copy of the original Job Program agreement between [redacted] and TLA It clearly has, in writing, a section XVIII that I added myself It was confirmation of a guarantee by Don [redacted] to save my company twice what I paid in consulting fees Mr [redacted] was not happy that I added the section and contacted Mr [redacted] at the time I signed it confirm the guarantee and then he accepted the change.I would have to challenge Mr [redacted] on his claim that Mr [redacted] and Mr [redacted] spent 80-hours working with me to resolve the issue and that I was uncooperative At best they both spent to hours each talking with me on the phone, as I'm sure phone records would indicate However, this point is moot These recommendations were part of the project and Mr [redacted] repeatedly asserted that TLA would spend UNLIMITED time working with me, for free, implementing the proposals in the project.I was difficult to work with since I refused to be into sidebar conversations about things outside the scope of the project All that I wanted from my first call with Mr [redacted] , was to understand how to implement items #through #4, since they weren't generating savings Mr [redacted] and then Mr [redacted] didn't spend time trying to help me implement those items, but trying to get me to focus on my sales force I also have to challenge Mr [redacted] to provide some kind of documentation to show that the business declined "by nearly 20%" from the period of the initial analysis to the anywhere up to the present day The September Income Statement (attached) provided to Mr [redacted] during his initial evaluation, if extrapolated to the end of the year, clearly shows that the company would reach $933,in sales In reality, the final number was $875,000, a large factor of the miss is that there was a $45,charge for "professional fees" from TLA Notwithstanding the hit, the difference between the projected annual sales BEFORE TLA came in and the actual number is 6.2%, not 20% and almost all can be attributed to TLA's consulting fees There was no loss of any customer of that size for the period of September, and today's date that precipitated my call to Mr [redacted] The one and only reason for my call was to reach out to him for help implementing the cost savings he had identified while he was here Regards, [redacted] ***