TLC Laundro Mat

Review: I took 2 quilts into the laundro mat to be washed in San Andreas, CA on June 5, 2013. I put $4.50 in one of the triple load washers. It ate my money and the washer didn't start up. I put a note in a box in the laundro mat for the owner to return my money. I have called him about 25 or 30 times and left a message each time. I have not received my money or a return call from him. The laundro mat was dirty, soap and water on the floor. Many washers wasn't working, 1/2 of the dyers didn't work either. The laundro mat doesn't have a name: It just says laundro mat.Desired Settlement: Clean the laundro mat and keep it clean. Fix the washers and dryers, Return the customers money within a couple of weeks and return the phone calls. Put toilet paper and hand soap in the bathroom and take out the trash.

Business

Response:

Business' Initial Response

Refund has been made. Laundromats is in the process of being sold. I apologize for any inconvenience during this transition.

Consumer's Final Response

There is no toilet paper or hand soap in the restroom.

There are 20 dryers & 6 of them are out of order. It needs cleaning too.

Business' Final Response

Refund check was cashed by [redacted] on 8/7/2013