TMG Appliance Repair

Contact
174 Bleecker St, New York, NY 10012
Phone: 347-365-3888
Website URL:
http://www.tmgappliance.com
About US
TMG Appliance Repair provides complete residential appliance repair. With more than a decade of experience, we can quickly repair virtually any appliance that is malfunctioning.
We are able to fix many brand names including GE®, Viking®, Whirlpool®, Wolf®, Bosch®, Maytag®, Sub-Zero®, KitchenAid®, Frigidaire®, Jenn Air®, Magic Chef®, Kenmore®, Amana®, Miele®, Dacor®, Osco®, Thermador®, Fisher & Paykel®, and other top names.
Related Search
Refrigerator Repair | Washing Machine Repair | Dishwasher Repair | Range Hood Repair | Oven Repair | Cooktop Repair | Maytag Repair | Whirlpool Repair | Electrolux Repair | Hotpoint Repair | GE Repair | Thermador Repair | Dacor Repair | Bosch Repair | Caloric Repair | Gaggenau Repair | Kenmore Repair | Tappan Repair | Jenn-Air Repair | Admiral Repair | Samsung Repair | Sub-Zero Repair | White Westinghouse Repair | Stove Repair | Dryer Repair | Kitchenaid Repair | Frigidaire Repair | Viking Repair | Northland Repair | Fisher & Paykel Repair | LG Repair | New York | NY

Additional Details
24/7
Payment Accepted: Cash, Checks, Visa, Master Card, American Express, Discover
Social Profiles
https://www.facebook.com/TMG-Oven-Repair-1569989806583808/
https://twitter.com/Oven1Tmg
https://www.pinterest.com/TMGOven12/
GMB Listing:
https://goo.gl/maps/AKKu1QjDNCsPHRqF7

Contact
Address: 7701 Bay Pkwy #3a, Brooklyn, NY 11214
Phone: 347-885-4849
Website:
http://tmgappliance.com

About US
T.M.G Appliance Repair is a full service appliance repair company located in Brooklyn, New York. At T.M.G Appliance Repair our technicians are available 24/7 for all of your appliance repair needs. With a 20 mile radius around the Brooklyn area, our services range from, but are not limited to dryer repair, refrigerator repair, freezer repair, and more. Call today! We provide variety of services in appliance repair. We offer a 30-day labor warranty and certain parts carry manufacture's warranties.

Related Searches
Appliance Repair Services| Appliance Repair Center| Home| Kitchen & Bath| Appliance Installation & Repair

Additional Details
Hours: 24/7
Payment: American Express, Cash, Check, Discover, Master card, Visa

Social Profiles
https://www.facebook.com/TMG-Appliance-Repair-1272216002802749
https://twitter.com/TmgRepair
https://www.pinterest.com/tmgapplianc1141/

GMB Listing:
https://goo.gl/maps/KaCQWzav5vC3xMvA6

Review: BEING OVERCHARGED FOR REPLACING RIGHT HINGE ON A CALORIC WALL OVEN ON 6/**/2013. THERE WAS NO DEDUCTION FOR THE ORIGINAL SERVICE CALL FEE,($60). TOTALLING $381.06 INCL. TAX. THE INITIAL SERVICE FEE WASNT DEDUCTED. THE REPAIRED HINGE IS NOW BROKEN AND A SERVICE CALL TO [redacted] AT TMG APPLIANCE REPAIR; AND I WAS TOLD I WOULD HAVE TO PAY A NEW SERVICE CHARGE TO GET SERVICE, WHICH IS STILL UNDER WARRANTY.THERE IS A PRINTED TWO LINER ON BOTTOM OF INVOICE, " TERMS - NET CASH, NO GOODS HELD OVER 30 DAYS ". THIS IS THE WARRANTY I AM TOLD.THIS SERVICE PERSON IS OVER-CHARGING AND DOING SHODDY WORK.Desired Settlement: I WOULD LIKE TO HAVE THE UNIT REPAIRED, IF NOT I WOULD LIKE A REFUND BASED ON A RESONABLE CHARGE DEDUCTED FOR REPAIR.

Business

Response:

We received a call from [redacted] on June [redacted] ,2013 and the on June [redacted], 2013. He needed a service for a caloric wall oven. We told him in advance that the service charge for the area is 60$, which is going to be deducted from the total labor. The customer was agreed to have service. The technician came to diagnose the problem. He stated that hinges have to be replaced. After that, technician left, saying that he has to find out in stores if parts are available and call back to the customer with results. He called back to [redacted] saying that the parts are no longer available, they are discontinued. In fact, the caloric oven that customer has, has specific size and other oven would not fit there. If the customer would want to buy a new oven, he would have to replace kitchen's cabinets. That is why the customer asked technician to fix it. Technician before providing a service gave detailed information about what he will perform and what c an happen after service because there were no parts available. Technician gave a reasonable price because it is not a simple job. During the labor, technician had to take out double oven from cabinets, opened up the whole appliance, took out hinges and adjusted them. The total labor was 410$ plus tax minus 60$ which is service fee deducted from a total labor. The amount paid after deduction was 350$ plus tax. The customer called back after 45 days from service saying that technician has to come again to provide service at no charge. However, the policy of our company is written online. Here are the links where to find information needed about our warranty. http[redacted]Our technician follow the rules and perform a job efficiently. They are highly trained and our company has a lot of satisfied consumers. Obviously, working with people is difficult always. As many people as many opinions.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

"However, the company can make an exception and issue

a 100$ refund to the customer because the company's reputation and customer's

satisfaction is more important. Again, the company does not have to issue a

refund but in order to make the customer feel better about it, we can do that."

As of 9/*/2013, I have not received that refund of $100.00, nor have I heard from them.

Not saying much about the character of this company.

Respectfully,

[redacted].

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

As of 9/*/2013 the company made a decision to issue a refund to [redacted] in the amount of 100$ but did not send it yet because the company never had problem with customers and no one had asked Business Bureau to resolve an issue that is why the company was waiting for Revdex.com's instructions. To avoid further misunderstanding, we just simply will send out a check in the amount of 100$ to the customer on 9/*/13. The check number is [redacted].

Not saying much about the character of this customer.