TMG

Dear Mrs***,We apologize for the delayed response, unfortunately we could not answer any phone calls or reply to letters because our office was closed from 12/13/16-1/09/due to the holidaysTMG contacted Mrs*** soon after re-opening for business; a refund was applied back to her
credit cardFor your records the representative that assisted *** was ***, not *** (no one by that name is employed here.) As far as ***'s stomach aches and skin outbreaks we recommend she visits a doctor, we have never had complaints in regards to such symptoms from other clients, and our product is organic. Thanks You,TMG

Mrs. [redacted] No es verdad que me devolvieron mi dinero por completo. Despues de constantes llamadas, el dia 5 de enero finalmente contestaron el telefono, la persona que tomo el mensaje me dijo que se lo iba a dar a quienes se encargaban al respecto. A la siguiente semana les volvi a llamar porque no me llamaban de TMG. Despues me llamo el Sr. [redacted] con mala actitud y me dijo que no podian devolverme todo el dinero, por los gastos de envio y que tenian que mandar el producto al laboratorio, me dijo si quiere le regresamos $102.00dlls de $140.00. Si quiere, esto es unfraude, porque cuando compre el producto me dijeron si no esta satisfecha le devolvemos su dinero, no solo una parte. Yo pague el envio del paquete a TMG porque no venia ninguna forma que fuera para devolucion. El producto no dice que fuera organico, le mando una foto del mismo. Yo no se cuantas personas trabajan para esta empresa, pero la persona que contesto cuando deje el mensaje dijo llamarse [redacted], al menos que la misma persona se cambie el nombre.En internet he visto otras companias que venden nutrarelly, el producto custa menos de $20.00 dlls. Por favor me gustaria me devolvieran mi dinero por completo. El dia 18 de enero fue que regresaron a mi cuenta $102.00. Yo no se si estaban de vacaciones, cerrados o si iban a volver. Solo le puedo decir que mi paquete lo enviaro creo el mismo dia que cerraron y habrieron cuando puse el reclamo! Revdex.coms Translation Mrs. [redacted]. It is not true that they issued a full refund.  After several calls on January 5th they finally answered the phone and the person who took the message told me that they would deliver it to the person in charge. I called again the following week because they would not call me back. I then received a call from Mr. [redacted] with a bad attitude telling me that I could not get a full refund because of the shipping charges and because they had to send the product to the lab, he said if you want we can refund $102.00 dlrs out of the $140.00. This is fraud because when I bought the product they stated that if I was not satisfied I would get my money back, not just part of it. I paid to send the product back to TMG since there was no return label. The product does not say it’s organic, I sent a picture of the product. I don’t know how many employees work for this company but the person I talked to at the company was named [redacted], unless she changed her name. I’ve seen the product nutrarelly on other web sites for less than $20.00 dlrs. Please, I would like to get a full refund. On Jan 18th they refunded $102.00. I don’t know if they were on vacation, closed or if they were even coming back. I can only say that they send me the product I believe the same day they closed and they opened when I submitted my complaint!