The car was picked up from Stockton gassed and detailedThe Registration had been expired for two years, the dealer paid to make current and paid for all the penaltiesWe apologize for any inconvenience and hope we can earn their business again in the future
Our procedure is to disclose the Federal Truth In Lending as our finance managers go down the contractThe daily interest is not part of the Federal Truth In Lending disclosure at the time of sale, nor are we aware of what it will beWe invited the customer back in to the dealership so we could
try to clarify in personTo date, they have not been back in to see us
I am rejecting this response because: It does not address the problem at all. ** *** is an option and should be treated that wayForcing customers to have an account with vendors that are third parties of the production company doesn't sound legalPassing the information I have provided in taking ownership of a product along to outside parties at the point of sale is wrong and doing that when I have expressly requested to all parties in the loop not to do so is unforgivableIn addition, I feel certain that ** *** would be shocked to hear that their service is free as was noted in this response
Company states: Consumer bought the vehicle and said that there was things missing on the carfax but we have signed agreements clearly showing everything on the carfax. We decided to unwind the deal and take the car back.
Consumer states that on the June 19th the car was returned to the dealer. The trade in vehicle was returned by the business . Consumer remains dissatisfied with the way she was treated and the way the transaction was handled by the business.
Company states: Company has called the customer. We have back dated the cancellation to 9-9 for the customer. The remaining check amount will issued 6-8 weeks. It is a national warranty company that handles the money. Sometimes it takes 4 weeks but sometimes it takes 6-8 weeks. It just...
** radio is a free service that automatically loads when we report the vehicle sold to [redacted], I had the ** radio rep in todaywe will have the service disconnected. We are sorry to the customer for any inconvenience [redacted] ...
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
The car was picked up from Stockton gassed and detailedThe Registration had been expired for two years, the dealer paid to make current and paid for all the penaltiesWe apologize for any inconvenience and hope we can earn their business again in the future
Our procedure is to disclose the Federal Truth In Lending as our finance managers go down the contractThe daily interest is not part of the Federal Truth In Lending disclosure at the time of sale, nor are we aware of what it will beWe invited the customer back in to the dealership so we could
try to clarify in personTo date, they have not been back in to see us
I am rejecting this response because: they did know what the interest was and also does not explain how percent interest on a truck that is equal
I am rejecting this response because: It does not address the problem at all. ** *** is an option and should be treated that wayForcing customers to have an account with vendors that are third parties of the production company doesn't sound legalPassing the information I have provided in taking ownership of a product along to outside parties at the point of sale is wrong and doing that when I have expressly requested to all parties in the loop not to do so is unforgivableIn addition, I feel certain that ** *** would be shocked to hear that their service is free as was noted in this response
Customer states the company has contacted them and was told that they will have to wait 6-10 weeks for the remaining balance to be returned.
Company states: Consumer bought the vehicle and said that there was things missing on the carfax but we have signed agreements clearly showing everything on the carfax. We decided to unwind the deal and take the car back.
I would like to get copies of the repair order from the other shop so I can get this taken care of,Thanks
Consumer states that on the June 19th the car was returned to the dealer. The trade in vehicle was returned by the business . Consumer remains dissatisfied with the way she was treated and the way the transaction was handled by the business.
Company states: Company has called the customer. We have back dated the cancellation to 9-9 for the customer. The remaining check amount will issued 6-8 weeks. It is a national warranty company that handles the money. Sometimes it takes 4 weeks but sometimes it takes 6-8 weeks. It just...
depends.
** radio is a free service that automatically loads when we report the vehicle sold to [redacted], I had the ** radio rep in todaywe will have the service disconnected. We are sorry to the customer for any inconvenience [redacted] ...
General manager