Initial Business Response / [redacted] (1000, 7, 2015/09/23) */ MrConsumer, and his children came to our office on 6-29-and took advantage of our free New Patient ExamThis exam does not include free cleanings, only free exams and x-rays, and it has never been advertised as suchCleanings for children are always offered to the parentThey can chose to let their children have the cleanings or notThey are under no obligations to do soThe children did have cleanings and fluoride treatmentsThese cleanings, which cost total, were submitted to MrConsumers insurance, which he gave to usMrConsumer's insurance did require a deductible for each patientThis is clearing stated in his benefits package that was sent to us by his insurance carrier, ***We have a copy on file which I will provideMrConsumer's insurance paid for one , and for the otherThis left a total of to be paid which was part of his dollar deductibleThe account has been accruing interest since then and that is why it is as of today MrConsumer has not paid the balanceMrConsumer read and signed two disclosure forms regarding deductibles and insuranceI do not have any correspondence from him disputing the charges or asking us to dissolve this charge Secondly, we have never sent or reported MrConsumer to the Credit BureauIt is not our practice to report such a minor amount The complaints of billing charges, refusal to remove the charge, and reporting to the credit bureau is unfounded
Initial Business Response / [redacted] (1000, 7, 2015/09/23) */ MrConsumer, and his children came to our office on 6-29-and took advantage of our free New Patient ExamThis exam does not include free cleanings, only free exams and x-rays, and it has never been advertised as suchCleanings for children are always offered to the parentThey can chose to let their children have the cleanings or notThey are under no obligations to do soThe children did have cleanings and fluoride treatmentsThese cleanings, which cost total, were submitted to MrConsumers insurance, which he gave to usMrConsumer's insurance did require a deductible for each patientThis is clearing stated in his benefits package that was sent to us by his insurance carrier, ***We have a copy on file which I will provideMrConsumer's insurance paid for one , and for the otherThis left a total of to be paid which was part of his dollar deductibleThe account has been accruing interest since then and that is why it is as of today MrConsumer has not paid the balanceMrConsumer read and signed two disclosure forms regarding deductibles and insuranceI do not have any correspondence from him disputing the charges or asking us to dissolve this charge Secondly, we have never sent or reported MrConsumer to the Credit BureauIt is not our practice to report such a minor amount The complaints of billing charges, refusal to remove the charge, and reporting to the credit bureau is unfounded