Tobacco Outlet # 3

Dear ***,Thank you for reaching out to use regarding this complaintWe have spoken with the guest inregards to this complaint and have informed the guest that our policy dictates we are not responsiblefor lost or stolen gift cardsWe are unable to void and re-issue a gift card unless we have
the originalgift card in our possessionThis policy is explained on our website and during the gift card purchaseprocess in person or over the phone.If there is anything more I can do for you, please feel free to contact me directly.Joseph C.General Manager