Todai Restaurant

Sent: Tuesday, [redacted] 02, 9:AM To: [redacted] Subject: Todai restaurantCase # [redacted] To whom it may concern, The ID assigned to this complain is: [redacted] My name is [redacted] ***The restaurant's name is actually KpopTodai was closed many years agoThe business is under new ownership as of *** I did receive the information from the new owner about this caseThere was a mix up during change of ownership, and [redacted] order was lost in the processI have recognized the mistake, contacted [redacted] ***, to explain the reason, refunded the money immediately, and apologized for the mix upI stated that eventhough I sold the business, it was my responsibility, and I would make sure to take care of the situation immediately [redacted] understood, accepted my apologies, and responded me back to confirm me of receiving the money, and to thank me for prompt actionPlease contact [redacted] to confirmAnd if you may have any question, please do not hesitate to contact me Thank you [redacted] ***

Sent: Tuesday, [redacted] 02, 2014 9:28 AM To: [redacted] Subject: Todai restaurant. Case # [redacted]   To whom it may concern,   The ID assigned to this complain is: [redacted]   My name is [redacted]. The restaurant's name is actually Kpop. Todai was closed many years ago. The...

business is under new ownership as of [redacted] 2014. I did receive the information from the new owner about this case. There was a mix up during change of ownership, and [redacted] order was lost in the process. I have recognized the mistake, contacted [redacted], to explain the reason, refunded the money immediately, and apologized for the mix up. I stated that eventhough I sold the business, it was my responsibility, and I would make sure to take care of the situation immediately. [redacted] understood, accepted my apologies, and responded me back to confirm me of receiving the money, and to thank me for prompt action. Please contact [redacted] to confirm. And if you may have any question, please do not hesitate to contact me.   Thank you.   [redacted]