Todd's Service Center Reviews (4)
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Todd's Service Center Rating
Address: 18 Julliard Dr, Plainview, Texas, United States, 11803
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Revdex.com:At this time, I have not been contacted by Gold Medal Hair Products regarding complaint ID [redacted].Sincerely,[redacted]
Good day: The reason why we have not process the customer [redacted]s order to date is because on 02-**-2015 we received a check for $233.00 to be process for above customer...We mailed her order to her on 02-**-2015 Via US postal service to her physical address [redacted]...
[redacted]....On 02-**-2015 we receives nothing cow from our back indicating that the check Bounced...We malied 3 letters asking do our payment (including the banks fees).To date we have not received any payment or our products back to date..When we received a new payment of$220.00 we have to satisfied our previous outstanding bill....We mailed customer a letter to the nformating her of that...So at this time their is no further action we can take at this time,,Any questions please feel free to contact us at ###-###-#### or fax ###-###-####.... Thank you
The customer was informed on the phone of our wig return policy, which states clearly on the wig package, before it is opened, that returns must be in new and unworn condition in order to be returned for credit or refund. Customers may try the wig on using a wig cap. Once her return was...
inspected, it was found NOT to be in new and unworn condition, and was returned to her. This wig was not and will not be approved for refund.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The item was not worn it was returned the next day in its original package and condition. This Company it just trying to keep my money.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]