Told Plumbing, LLC Reviews (2)
Told Plumbing, LLC Rating
Address: 501 S Main St, Pleasant Grv, Utah, United States, 84062-3521
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www.restoreloghome.com
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Our Service Manager has contacted the customer (*** ***)Told Plumbing has refunded $to the customer, and the customer is satisfied and happy
Complaint: [redacted]
I am rejecting this response because:The service manager did contact me and promised me the refund, as stated in the...
response. However, this response did not commit to modify Told's invoices to show itemized costs for parts and labor separately. When I mentioned this to the service manager on the phone, he said it was a good idea, and that they do it for their larger industrial customers, but he did not commit to do it for residential customers. This is a greater concern to me than my personal refund because residential customers also have a right to know exactly what they're being billed for (i.e., itemized parts and labor). Had my invoice been written up in this manner in the first place, this Revdex.com complaint may not have been necessary.
Sincerely,
[redacted]