Toledo Do It Best Hardware

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Please find attached the following:( 1) Documentation (photocopies) of the receipts and batch report from ourcard processing terminal.(2) Documentation from our bank (who is our card processor) showing thatthe *** have received refunds from our bank in the amount of$43.97each.If the ***
still do not show both credits on their account, they shouldcontact their bankIf their bank denies that they received both credits, thenwe need to make our banks talk to one another to resolve this issue.I also sincerely apologize for my mistake which made a mess of what shouldhave been a simple refundEveryone in the USA is having to adjust to(learn) new terminals and new software to make us compliant with the newEMV (microchip) cards (mandatory 10-01-2015).Sincerely,David * S***
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***