Tom Ard Drywall

[redacted] is one of the sales representatives for Car SourceHe sold Dodge Durango to our valuable customer [redacted] The vehicle was sold on 08/04/at 5:pmOne 08/01/ [redacted] took the vehicle for a test driveHe came back approximately minutes after showing it to his mechanicWhen he came back to the dealership asked our sales representative regarding what says on the Wisconsin Buyers GuideThe Wisconsin Buyers Guide specifically stated that, “Heating and Cooling system, Drive Train, Engine, and Electrical Needs Service.” [redacted] said his mechanic found nothing wrong with the vehicleHowever, we specifically told [redacted] that there is a reason we have certified technicians working for our company so that we can inform the customer what is the mechanical condition of a car [redacted] told our sales representative that he will think about it and will have his other technicians look it over before making the purchase.On 08/03/2015, [redacted] called around afternoon that he will be taking the vehicle to his another trusted mechanicOur sales representative gave him the permission to do soWell, this time when [redacted] came back he said he took it two other mechanics to look over the whole carOur sales repclearly stated that our Wisconsin Buyers Guide clearly states that this vehicle needs mechanical workAfter a while, [redacted] said that he will think about it and will let us know if he wants to make a purchase or not.On 08/04/2015, [redacted] came back and asked if there is any warranty on this vehicleOur sales representative informed [redacted] that there is no warranty on this vehicleIt is As Shown No Warranty saleHowever, [redacted] made a purchase and was very comfortable with it.However, our inspections are clearly stated that vehicle has mechanical issues such as, “Heating and Cooling system, Drive Train, Engine, Electrical Needs Service.” However, [redacted] wanted to have transmission flush done on the vehicleWe sold the vehicle, As Shown No Warranty Whatsoever, however, we did not have to pay for the transmission flush but we did just as a compromise with our customerWe have proof for all the documents.Prior to the sale and at the time of sale everything that was mechanically wrong with the vehicle was clearly stated on the Wisconsin Buyers GuideWe did everything possible to inform our customer the current condition of the carAll of our sales are final, “As Shown No Warranty Whatsoever.”

I, Sahil Khindri sold Nissan Altima on 05/15/The customer has been already several times that there will be a regular maintenance that will be required since you purchased a used vehicle that has way over 100,milesThe customer has been notified already via phone and other partiesWe as a dealership offered free service but customer will have to cover for the partsThe car was sold months agoIf they want to fix their car we will have to schedule her an appointment and she will have to pay this time as wellHowever, the car was sold “As Shown No Warranty.”

I, [redacted] is a sales representative of Car Source of Kenosha. We had sold 2004 Mitsubishi Endeavor to our valued customer [redacted] ***. Upon selling the vehicle, customer was notified that the vehicle had some internal problems. Customer took the vehicle for a test drive and took it to... their trusted mechanic. Customer bought the car on 12/19/2015 and problem occurred on 12/22/2015 but filed complaint on 01/15/2016. Why did the customer waited for weeks to file a complaint? Customer had never called us neither informed us that they are having problems with the car. One day, customer walked in and asked for a copy of the Wisconsin Buyers Guide because their insurance company asked for it. Customer needs to realize that playing games will never solve anyone’s problems. Prior to the sale and at the time of sale everything that was mechanically wrong with the vehicle was clearly stated on the Wisconsin Buyers Guide, which customer signed and received a copy. We did everything possible to inform our customer the current condition of the car. All of our sales are final, “As Is-As Shown No Warranty Whatsoever.”

I, *** *** is a sales representative of Car Source of KenoshaWe had sold Dodge Durango to our valued customer *** ** ***Upon selling the vehicle, customer was notified that the vehicle had some electrical problemsHowever, we had notified on the Wisconsin Buyers Guide that
climate box control is inoperativeThe vehicle was “As Shown No Warranty.” Few weeks later, *** called at the dealership and asked us for a favor that if we can fix the climate control box for ***However, the *** wanted us to track down the problem and may be fixing itWe bought 3-climate control boxes, which cost us approximately $400.00, plus some other parts that were neededWe did not charge any of that to the customerMoreover, my technician spent over hours on the vehicle to see if we can track down the electrical problemIf you do the math, four hundred dollars plus hours of certified technicians labor charges equals to approximate $The customer was not charged for any of thatIf there are more issues to the vehicle we cannot be held responsibleWe had stated in the buyers guide that this vehicle had some power accessory problemWe did not have to invest in the parts neither pay for the labor which we didAs a used car dealership we spent a lot of money trying to help the customer but unfortunately that was not enoughThe Moreover, my technician spent over hours on the vehicle to see if we can track down the electrical problemIf you do the math, four hundred dollars plus hours of certified technicians labor charges equals to approximate $The customer was not charged for any of thatIf there are more issues to the vehicle we cannot be held responsibleWe had stated in the buyers guide that this vehicle had some power accessory problemWe did not have to invest in the parts neither pay for the labor which we didNow, customer wants to take it in at Dodge dealership and wants us to pay for everything that will take to fix his vehicleAs a used car dealership we already have spent a lot of money trying to help the customer but unfortunately that was not enoughPrior to the sale and at the time of sale everything that was mechanically wrong with the vehicle was clearly stated on the Wisconsin Buyers GuideWe did everything possible to inform our customer the current condition of the carAll of our sales are final, “As Shown No Warranty Whatsoever.”

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID 11909223, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Johari P***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

I, *** *** is a sales representative of Car Source of KenoshaWe had sold Chevrolet Impala to our valued customer Greg SatherUpon selling the vehicle, customer was notified that the every used vehicle more than years old on the road needs regular serviceCustomer needs to
understand that these are regular services, which come sooner or later when you buy car that has been on the road through harsh weather conditions for more than yearsThe vehicle was “As Shown No Warranty.” We did everything possible to inform our customer the current condition of the carAll of our sales are final, “As Shown No Warranty Whatsoever.”

The customer never made an effort to call us and let us know the situation until this dayHowever, we are not aware of thisFinally, there is no lein on this titleI have all of the documents and paperwork to verify that information that it is clear lean free title.Thanks,

*** *** is one of the sales representatives for Car SourceHe sold Dodge Durango to our valuable customer *** *** ***The vehicle was sold on 08/04/at 5:pmOne 08/01/*** took the vehicle for a test driveHe came back approximately minutes after showing it
to his mechanicWhen he came back to the dealership asked our sales representative regarding what says on the Wisconsin Buyers GuideThe Wisconsin Buyers Guide specifically stated that, “Heating and Cooling system, Drive Train, Engine, and Electrical Needs Service.” *** said his mechanic found nothing wrong with the vehicleHowever, we specifically told *** that there is a reason we have certified technicians working for our company so that we can inform the customer what is the mechanical condition of a car*** told our sales representative that he will think about it and will have his other technicians look it over before making the purchase.On 08/03/2015, *** called around afternoon that he will be taking the vehicle to his another trusted mechanicOur sales representative gave him the permission to do soWell, this time when *** came back he said he took it two other mechanics to look over the whole carOur sales repclearly stated that our Wisconsin Buyers Guide clearly states that this vehicle needs mechanical workAfter a while, *** said that he will think about it and will let us know if he wants to make a purchase or not.On 08/04/2015, *** came back and asked if there is any warranty on this vehicleOur sales representative informed *** that there is no warranty on this vehicleIt is As Shown No Warranty saleHowever, *** made a purchase and was very comfortable with it.However, our inspections are clearly stated that vehicle has mechanical issues such as, “Heating and Cooling system, Drive Train, Engine, Electrical Needs Service.” However, *** wanted to have transmission flush done on the vehicleWe sold the vehicle, As Shown No Warranty Whatsoever, however, we did not have to pay for the transmission flush but we did just as a compromise with our customerWe have proof for all the documents.Prior to the sale and at the time of sale everything that was mechanically wrong with the vehicle was clearly stated on the Wisconsin Buyers GuideWe did everything possible to inform our customer the current condition of the carAll of our sales are final, “As Shown No Warranty Whatsoever.”

From: *** ***>Date: Sun, Oct 15, at 7:PMSubject: Re: You have a new message from the Revdex.com of WisconsinTo: Revdex.com

I, Sahil Khindri sold Nissan Altima on 05/15/The customer has been already several times that there will be a regular maintenance that will be required since you purchased a used vehicle that has way over 100,milesThe customer has been notified already via phone and other
partiesWe as a dealership offered free service but customer will have to cover for the partsThe car was sold months agoIf they want to fix their car we will have to schedule her an appointment and she will have to pay this time as wellHowever, the car was sold “As Shown No Warranty.”

This case has been resolved with the customerWe refunded her money because our customer was not fully satisfied with the purchase.Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I talked to *** 10/23/I asked him if possible could we trade in Altima for a cheaper car that ran and would pass emissionsHis response was if something went wrong in months we would be reporting Car Source LLCHe said they would look at car and would fix if we paid for labor and partsI explained that the Nissan Altima had problems the second day of owning itHe then said he would rather not deal with us anymore and hung up
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I, [redacted] is a sales representative of Car Source of Kenosha. We had sold 2004 Mitsubishi Endeavor to our valued customer [redacted]. Upon selling the vehicle, customer was notified that the vehicle had some internal problems. Customer took the vehicle for a test drive and took it to...

their trusted mechanic. Customer bought the car on 12/19/2015  and problem occurred on 12/22/2015 but filed complaint on 01/15/2016. Why did the customer waited for weeks to file a complaint? Customer had never called us neither informed us that they are having problems with the car. One day, customer walked in and asked for a copy of the Wisconsin Buyers Guide because their insurance company asked for it. Customer needs to realize that playing games will never solve anyone’s problems. Prior to the sale and at the time of sale everything that was mechanically wrong with the vehicle was clearly stated on the Wisconsin Buyers Guide, which customer signed and received a copy. We did everything possible to inform our customer the current condition of the car. All of our sales are final, “As Is-As Shown No Warranty Whatsoever.”

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]