Tom Bess Automotive

Yes, we did service Mr [redacted] 's car for an oil leak On a car of that age which is a We must start at the top of the engine and work down because oil leaks downwards The valve cover gasket is located at the top of the engine.We also noticed that the oil pressure switch was wet, so we suggested to replace that also and Mr [redacted] did We will be more than happy to reevaluate Mr [redacted] 's car free of charge to determine what is leaking If anything is leaking that we replaced we will fix it free of charge under warranty

Initial Business Response /* (1000, 7, 2015/12/07) */
Our check out fee is $If the customer does want the work that needs to be done to the vehicle, we will work with them on that check out feeIn this situation, we lowered the price to half an hours labor which totaled $in an attempt
to make the customer happy even though customer declined repairs needed

Yes, we did service Mr. [redacted]'s car for an oil leak.  On a car of that age which is a 1989.  We must start at the top of the engine and work down because oil leaks downwards.  The valve cover gasket is located at the top of the engine.We also noticed that the oil pressure switch...

was wet, so we suggested to replace that also and Mr. [redacted] did.  We will be more than happy to reevaluate Mr. [redacted]'s car free of charge to determine what is leaking.  If anything is leaking that we replaced we will fix it free of charge under warranty.

I am calling to let the Revdex.com know that the company has responded to the complaint and although I am not completely satisfied with the results, I do request the complaint to be closed.  I will not be returning to this company again.