Tom Power Painting

Following the initial accepted written quote, we performed this paint job for Mr [redacted] in early August. While we were there, we agreed to do a flooring job for him as well. We completed the paint portion of the job, and prepared the floor job while we waited for cus[redacted]er to pick tile and hardwood...

samples. Mr. [redacted] then instructed us to work with his girlfriend to complete flooring. I personally called her three times to schedule the work, and my lead man called twice. He apparently isn't aware of this. On the occasion when I wanted to come back to measure, it was simply that I wanted to be sure to purchase the correct amount of material. We could have started immediately. After several attempts, we were informed they got someone else to do the job, and wanted some things touched up. We met cus[redacted]er on Friday August 5th to do the work, and had to inform him that some of his requests were not part of the job. He immediately began calling my lead person [redacted] liar so loudly and aggressively, that my person felt he needed to leave the job for his safety. We want to please all ours cus[redacted]ers and want to take care of Mr. [redacted]'s concerns, however, we also need to feel safe while there. I will contact Mr. [redacted] this afternoon to schedule a date this week for his touchup. We feel this Revdex.com complaint was not warranted, but we will take care of his concerns, as that is the only right thing to do.