I have tried to cancel my membership twice now (each by mailing a letter) and have been unable to do soIt is ridiculous in todays day and age that this business does not allow you to cancel over the phone or in personYou are told to mail a letterAlthough I disagreed with this process I have mailed lettersUpon getting the mailing information I was told that it would "probably" take a week to get the cancellation letter to them in the mail, and from the date of receipt they would still bill me for the next days via auto debitThis is a shady business's way of scamming an extra months membership from customersThe fact that you can sign up at a location and have your account serviced over the phoneYET, you are not allowed to cancel by either method (in person or over the phone) is ludacrisThat is complaint number oneMy largest complaint is I sent letters which I can feel pretty confident were receivedhowever, because I didn't send each letter certified mail th
I have tried to cancel my membership twice now (each by mailing a letter) and have been unable to do soIt is ridiculous in todays day and age that this business does not allow you to cancel over the phone or in personYou are told to mail a letterAlthough I disagreed with this process I have mailed lettersUpon getting the mailing information I was told that it would "probably" take a week to get the cancellation letter to them in the mail, and from the date of receipt they would still bill me for the next days via auto debitThis is a shady business's way of scamming an extra months membership from customersThe fact that you can sign up at a location and have your account serviced over the phoneYET, you are not allowed to cancel by either method (in person or over the phone) is ludacrisThat is complaint number oneMy largest complaint is I sent letters which I can feel pretty confident were receivedhowever, because I didn't send each letter certified mail th