Tom's Products

First and foremost, my company worked hard to accomplish Jessica's bikinisNow, I want to give you a brief explanation of what we doWe are manufacturing company; providing customers with patterns, cut and sew services, all types of silk screening, and custom apparelWe had a couple of meetings with Jessica and from the very beginning we knew Jessica had no experience with cut and sew factoriesSo, we tried to accommodate her as best we could, but she was not well prepared After the first pattern we made for her, she gave me a check and it bounceThat made us very weary of her, usually our customers tell us if they don't have sufficient fundsOur company is family based and we are very fond with customers We were weary because we had people who come and ask for a pattern, we make it for themThen, they don't pay and never come backThis was the assumption we made because she didn't answer her phone for a week nor did she communicate with us After this incident we talked it out and cleared the air, however, a lot of work needed to be doneProblems started when I made samples for her for CoachellaShe went the whole weekend and on Monday Jose, the guy that does sublimation for us, needed the “go ahead”, to start printing(By this time we had already cut all the fabric, it just needed to be printed and then we sew it.) She didn't answer the whole weekI left her numerous voicemails and didnt get a response until a week and a half laterWhen she did call me back, I was backed up on a big backpack order and had little time to entertain her workAlso, Jose was backed up as wellDue to that his press and his printer both broke downI clearly explained this to Jessica and that I had to go look for a new guy to print for me It took me a little bit over two weeks to find a new sublimation guyWhen I found him, I told Jessica that I needed to send the patterns to get them digitizedI told her it was going to take me some time to get them backAt this time Jessica was already in a hurryShe said she didn’t want the bikinis anymore and to return her patterns and moneyI reimbursed the money but the patterns were not in my possession, so I printed them on a marking paper, I had the patterns in a digitized formatAfter about two weeks she calls me again and starts yelling at me that I didn’t give her the patterns, but I never told her those were her patternsI told her it was a marking paper with the patterns printed and can still be used, but needs to be put on a pattern paperI told her I was going to send her the patterns that day, I had just received themWhen I went to USPS, I made sure they get a signature from her and only herAlso, I told her the date it was going to arrive, so she gets itAll the dates are thereShe made this claim after I mailed the patterns but she wasn’t there to receive it

First and foremost, my company worked hard to accomplish Jessica's bikinisNow, I want to give you a brief explanation of what we doWe are manufacturing company; providing customers with patterns, cut and sew services, all types of silk screening, and custom apparelWe had a couple of
meetings with Jessica and from the very beginning we knew Jessica had no experience with cut and sew factoriesSo, we tried to accommodate her as best we could, but she was not well prepared. After the first pattern we made for her, she gave me a check and it bounceThat made us very weary of her, usually our customers tell us if they don't have sufficient fundsOur company is family based and we are very fond with customers. We were weary because we had people who come and ask for a pattern, we make it for themThen, they don't pay and never come backThis was the assumption we made because she didn't answer her phone for a week nor did she communicate with us
After this incident we talked it out and cleared the air, however, a lot of work needed to be doneProblems started when I made samples for her for CoachellaShe went the whole weekend and on Monday Jose, the guy that does sublimation for us, needed the “go ahead”, to start printing(By this time we had already cut all the fabric, it just needed to be printed and then we sew it.) She didn't answer the whole weekI left her numerous voicemails and didnt get a response until a week and a half laterWhen she did call me back, I was backed up on a big backpack order and had little time to entertain her workAlso, Jose was backed up as wellDue to that his press and his printer both broke downI clearly explained this to Jessica and that I had to go look for a new guy to print for me
It took me a little bit over two weeks to find a new sublimation guyWhen I found him, I told Jessica that I needed to send the patterns to get them digitizedI told her it was going to take me some time to get them backAt this time Jessica was already in a hurryShe said she didn’t want the bikinis anymore and to return her patterns and moneyI reimbursed the money but the patterns were not in my possession, so I printed them on a marking paper, I had the patterns in a digitized formatAfter about two weeks she calls me again and starts yelling at me that I didn’t give her the patterns, but I never told her those were her patternsI told her it was a marking paper with the patterns printed and can still be used, but needs to be put on a pattern paperI told her I was going to send her the patterns that day, I had just received themWhen I went to USPS, I made sure they get a signature from her and only herAlso, I told her the date it was going to arrive, so she gets itAll the dates are thereShe made this claim after I mailed the patterns but she wasn’t there to receive it