Tombstone Mustachery

We paid $for a meet and greet for both Dennis Quaid and Val Kilmer during the 2nd Annual Doc Holli-Days, set for the weekend of the 11th and 12th of August, Kilmer pulled a no-show due to health reasons We did not find this info out until we went to the tombstone mustachery the day of the meet and greetWe were told to put our names and contact info on the list that some girl was holding, and that once the busy event was over, we would be contacted to make arrangements for our refund
We have never received any attempt at contact from this business, either telephonically or electronically I have made numerous calls to the business since mid-October and have yet to ever receive an answer, though the last two attempts have resulted in the call going through, only to hear what sounds like fax honoises I have called the only phone number they have listed online for the business(XXX-XXX-XXXX)
I have attempted to call the local Chamber of Commerce, to see