Tommy Tickles Towing Reviews (1)
Tommy Tickles Towing Rating
Address: 85105 Avenue 54, Thermal, California, United States, 92274
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Initial Business Response /* (1000, 5, 2015/10/30) */
To whom this may concern at Revdex.com
Tommy Tickles Towing
My reason I call the customer is to let them know I have there vehicle to instead of paying a ( ) that would bring more expence to them I call them after 72 hours and exspecially when...
it was stolen and to let them know we towed it . the customer I think he misunderstood me and what he was going to do with it.
Initial Consumer Rebuttal /* (3000, 7, 2015/10/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel Tommy Tickles Towing, could've contacted me with in 24 hours of it being recovered, like an ethical business would. I've contacted other local tow companies with in the vicinity, and asked what their policy is, in contacting a "victim" of a stolen vehicle that had been towed, and they advised me they contact victims within 24 hours, within business hours. I feel Tommy Tickles Towing should reimburse the difference of holding my car for 24 instead of what he charged 350.
Final Consumer Response /* (2000, 12, 2015/11/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept Tommy Tickles Towing, and I greatly appreciate him doing the right thing.
Final Business Response /* (1000, 10, 2015/11/13) */
I was trying to help the consumer but there was a misunderstanding. I will go ahead and issue a full refund that I will send to the consumer's address. The check will be mailed out today.