Tommy's Hamburger

I am rejecting this response because: the receipt clearly shows I was charged for a Mega Combo. The Mega Combo poster shows that the "drink" is part of the Mega Combo. Any reasonable person would immediately know what's included in the Mega Combo upon looking at the Mega Combo poster. The receipt speaks for itself (MEGA COMBO). My compliant is that Tommy's Burger intentionally misleads their customers as the receipt reflects two separate charges, one for the Mega Combo and one for the large drink. A well established franchise restaurant needs to properly exhibit menus where the charges for items are clear and specific. They need to demonstrate sensitivity towards their customers. In no way should a restaurant demonstrate charges for food using fraudulent or misleading advertisement practices

Hello *** ***, I’m sorry but I received this customer complaint lateThank you bring this to our attend The customer had a complaint about a photo of our Mega Combo on our menu boardThe photo does not have a priceWe don’t discount our combo meals so if you add up each item
individually it adds up to the same as a combo priceThe only confusion is that we ring up the drink separate so that the cashier knows which flavor to serve at drive thruMost of our restaurants have dine self serve Summary: The receipt shows a triple chili cheese burger, chili fries - one price then a drink separate but the total is the same if you rang each item separatelyI will contact the customer and try to explainSincerely, *** *** Original Tommy’s Vice President of Operations