Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
This does not solve anything, I am not looking for a free mealI don't want my money back or do I want a free meal. I am looking at
all customers getting what you say you are servingOne of your staff also said to us that the portion went down when the price went
upThen another staff member went and talked to the cook, cause she even thought the pieces were very smallOn that same night,
another customer had made the comment to use about their portionThey said they were going to go to some
place else. I would be happy to forward the pics I have taken for you to check outI would like to see pictures of the weight of the fish
before it is cookedI do know that cooked food does shrink but not to the point of going from oz to ozI use to be a cook at a
restaurantSo I am not new to cooking large orders I have pics of my fish and the weightI am even willing to have my scale checked by an expert for accuracypiece of my fish only
weighed ozNow how am I getting oz of fish when pieces only weighed alittle over ozAs far as the coupons from
restaurants.comI was not trying to use them every weekYou and your staff proceeded to tell me that I could only use per month
I use the same type of certificates at other local places alsoAnd use a monthI also coupon, so does that make it that I am trying
to get things for freeIf it's available I use it
Regards,
*** ***
First it say's were ripping off the customers, not true. On Friday night "Fish Fry" yes I did raise it $1 and lowered the portion size to 9oz. from 12oz as recommended by my...
Sysco Food representative Still a very good deal. Three pieces of 3oz Haddock, choice of potato, unlimited salad bar, bread sticks or rye bread for $7.99. We were trying fish from both Reinhart & Sysco Foods to see what we liked best and Reinhart's was not cut evenly, probably what she got.
I also weighed Sysco's fish and it did weigh correctly. This is a case of growing pains. I find this complaint without merit and if she would have come to me this could have been straightened out, without getting you people involved.
Where can 2 people go out on a Friday night for a fish fry for only $19.91
Also I participate in a program with Restaurant.com where you buy discounted dinners. The rules state that you can use one every 30 days. We had to inform Blanche she could not use these every week as she was trying. I think Blanche just wants a free meal. In closing, type in Tommy's Hilltop on your computer, look at our menu and you'll wish you lived closer!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]This does not solve anything, I am not looking for a free meal. I don't want my money back or do I want a free meal. I am looking at all customers getting what you say you are serving. One of your staff also said to us that the portion went down when the price went up. Then another staff member went and talked to the cook, cause she even thought the pieces were very small. On that same night, another customer had made the comment to use about their portion. They said they were going to go to some place else. I would be happy to forward the pics I have taken for you to check out. I would like to see pictures of the weight of the fish before it is cooked. I do know that cooked food does shrink but not to the point of going from 3 oz to 1.5 oz. I use to be a cook at a restaurant. So I am not new to cooking large orders. I have pics of my fish and the weight. I am even willing to have my scale checked by an expert for accuracy. 1 piece of my fish only weighed 1.5 oz. Now how am I getting 9 oz of fish when 3 pieces only weighed alittle over 4 oz. As far as the coupons from restaurants.com. I was not trying to use them every week. You and your staff proceeded to tell me that I could only use 1 per month. I use the same type of certificates at other local places also. And use 1 a month. I also coupon, so does that make it that I am trying to get things for free. If it's available I use it.
Regards,
[redacted]
First it say's were ripping off the customers, not true. On Friday night "Fish Fry" yes I did raise it $1 and lowered the portion size to 9oz. from 12oz as recommended by my Sysco Food representative Still a very good deal. Three pieces of 3oz Haddock, choice of potato, unlimited salad...
bar, bread sticks or rye bread for $7.99. We were trying fish from both Reinhart & Sysco Foods to see what we liked best and Reinhart's was not cut evenly, probably what she got.I also weighed Sysco's fish and it did weigh correctly. This is a case of growing pains. I find this complaint without merit and if she would have come to me this could have been straightened out, without getting you people involved.Where can 2 people go out on a Friday night for a fish fry for only $19.91Also I participate in a program with Restaurant.com where you buy discounted dinners. The rules state that you can use one every 30 days. We had to inform Blanche she could not use these every week as she was trying. I think Blanche just wants a free meal. In closing, type in Tommy's Hilltop on your computer, look at our menu and you'll wish you lived closer!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
This does not solve anything, I am not looking for a free mealI don't want my money back or do I want a free meal. I am looking at
all customers getting what you say you are servingOne of your staff also said to us that the portion went down when the price went
upThen another staff member went and talked to the cook, cause she even thought the pieces were very smallOn that same night,
another customer had made the comment to use about their portionThey said they were going to go to some
place else. I would be happy to forward the pics I have taken for you to check outI would like to see pictures of the weight of the fish
before it is cookedI do know that cooked food does shrink but not to the point of going from oz to ozI use to be a cook at a
restaurantSo I am not new to cooking large orders I have pics of my fish and the weightI am even willing to have my scale checked by an expert for accuracypiece of my fish only
weighed ozNow how am I getting oz of fish when pieces only weighed alittle over ozAs far as the coupons from
restaurants.comI was not trying to use them every weekYou and your staff proceeded to tell me that I could only use per month
I use the same type of certificates at other local places alsoAnd use a monthI also coupon, so does that make it that I am trying
to get things for freeIf it's available I use it
Regards,
*** ***
First it say's were ripping off the customers, not true. On Friday night "Fish Fry" yes I did raise it $1 and lowered the portion size to 9oz. from 12oz as recommended by my...
Sysco Food representative Still a very good deal. Three pieces of 3oz Haddock, choice of potato, unlimited salad bar, bread sticks or rye bread for $7.99. We were trying fish from both Reinhart & Sysco Foods to see what we liked best and Reinhart's was not cut evenly, probably what she got.
I also weighed Sysco's fish and it did weigh correctly. This is a case of growing pains. I find this complaint without merit and if she would have come to me this could have been straightened out, without getting you people involved.
Where can 2 people go out on a Friday night for a fish fry for only $19.91
Also I participate in a program with Restaurant.com where you buy discounted dinners. The rules state that you can use one every 30 days. We had to inform Blanche she could not use these every week as she was trying. I think Blanche just wants a free meal. In closing, type in Tommy's Hilltop on your computer, look at our menu and you'll wish you lived closer!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]This does not solve anything, I am not looking for a free meal. I don't want my money back or do I want a free meal. I am looking at all customers getting what you say you are serving. One of your staff also said to us that the portion went down when the price went up. Then another staff member went and talked to the cook, cause she even thought the pieces were very small. On that same night, another customer had made the comment to use about their portion. They said they were going to go to some place else. I would be happy to forward the pics I have taken for you to check out. I would like to see pictures of the weight of the fish before it is cooked. I do know that cooked food does shrink but not to the point of going from 3 oz to 1.5 oz. I use to be a cook at a restaurant. So I am not new to cooking large orders. I have pics of my fish and the weight. I am even willing to have my scale checked by an expert for accuracy. 1 piece of my fish only weighed 1.5 oz. Now how am I getting 9 oz of fish when 3 pieces only weighed alittle over 4 oz. As far as the coupons from restaurants.com. I was not trying to use them every week. You and your staff proceeded to tell me that I could only use 1 per month. I use the same type of certificates at other local places also. And use 1 a month. I also coupon, so does that make it that I am trying to get things for free. If it's available I use it.
Regards,
[redacted]
First it say's were ripping off the customers, not true. On Friday night "Fish Fry" yes I did raise it $1 and lowered the portion size to 9oz. from 12oz as recommended by my Sysco Food representative Still a very good deal. Three pieces of 3oz Haddock, choice of potato, unlimited salad...
bar, bread sticks or rye bread for $7.99. We were trying fish from both Reinhart & Sysco Foods to see what we liked best and Reinhart's was not cut evenly, probably what she got.I also weighed Sysco's fish and it did weigh correctly. This is a case of growing pains. I find this complaint without merit and if she would have come to me this could have been straightened out, without getting you people involved.Where can 2 people go out on a Friday night for a fish fry for only $19.91Also I participate in a program with Restaurant.com where you buy discounted dinners. The rules state that you can use one every 30 days. We had to inform Blanche she could not use these every week as she was trying. I think Blanche just wants a free meal. In closing, type in Tommy's Hilltop on your computer, look at our menu and you'll wish you lived closer!
[redacted]