Tomorrow's Treasures

FirstIB received Ms [redacted] 's application on March 7th, along with her uploaded signature cardWe were unable to open the account and communicated this decision on March 9thThat same day we processed a credit to refund her account opening depositIt can take 2-business days for the credit to processUnfortunately once it is sent we have no control over how quickly the receiver posts the transaction

After reviewing the additional information provided by Mr [redacted] I more clearly understand the confusionWe did received a check for $2,312.02, this was after the loan has been soldOn 8/1/we wired Mr [redacted] ’s payment to ***The interest paid with that check and eligible for deduction is covered on the [redacted] I have attached the wire to [redacted] which includes several payments including Mr [redacted] ’s along with a spreadsheet showing the detail of the items wired Hopefully this helps clarify why there is not a from First Internet Bank

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] ***

Debt was discharged from bankruptcy on 1/9/(see attached) At this point Mr [redacted] continued to payHowever, he failed to make final paymentWe called several times to inform Mr [redacted] that the payoff check was not receivedHe was unresponsive to our callsUnfortunately Mr*** did not fulfill the terms of his contractual agreement, therefore, we exercised our legal right to the vehicle

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Attached I actually did make a check out to FIB - and my accountant's response is below: We already received that under the name of [redacted] FundingThe one we are missing pertains to the new mortgage with First Internet Bank of Indiana via your refinancingWe should have received a from themDo you have any contacts for your new mortgage provider? Regards, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.After reading reviews and experiencing firsthand the low appraisals from previous potential First Indiana Bank customers, I am convinced beyond a shadow of a doubt that this Bank is engaging in fraud, a typical bait and switchAlthough, I complied with all their request, they would only fund the loan if I accepted Private Mortgage insurance.it is my honest assessment that both appraisals were low because they chose houses that were not the same type, and were not in the same condition as my home Houses in my area have appreciated in the last years, and according to First Indiana Bank, my house went downAlso, they didn't have an answer why the second appraisal report was 38,dollars more than the first oneI remain a very dissatisfied potential customer of First Indiana Bank.Regards, [redacted]

We always strive to provide great customer service at FirstIB and are sorry to hear Mr [redacted] ’s experience did not reflect thatAfter receiving Mr [redacted] ’s application he was qualified for a loan using his stated debt and incomeHowever, we are required under Regulation Z to verify all income used in making a credit decisionThe income documents Mr [redacted] provided did not support the income stated on his applicationTo comply with Regulation Z we completed underwriting with the verified income numbers and at that point Mr [redacted] no longer qualified, when this determination was made, Mr [redacted] was contactedIf Mr [redacted] ’s income position changes or he can provide additional documentation we would love the opportunity to help him purchase a home