Toms Country Store Reviews (6)
Toms Country Store Rating
Description: Grocery - Bulk Food Stores
Address: 3991 W 3rd Street, Farmville, Virginia, United States, 23901
Phone: |
Show more...
|
Add contact information for Toms Country Store
Add new contacts
the customer was provided the work performed to find issue with the gas pump
Revdex.com:
I have reviewed the offer made by...
the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Just because they have forwarded this complaint to the maintenance dept, I have no way of knowing if situation has been resolved. Only way would be to buy gas there. I also want to know all of their pumps have been checked. I would appreciate knowing when this was completed and proof sent to the Revdex.com. Thank you
A representative from Tom's Country store called the Revdex.com and said that upon receiving this information it was provided to the maintenance team to resolve this issue as quickly as possible.
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]
the customer was provided the work performed to find issue with the gas pump.
Review: On several occasions I have purchased gas from this facility. Most of the time pump 04 has been used. Upon starting to put fuel in my vehicle it seems that $.04-.05 goes by before you hear the sound of gas going from the pump into the car. It is my understanding that gas pumps need to be recalibrated as a routine procedure. I get my gas there as it is usually cheaper than other stations but not sure I am saving money if I am being charged for air not gas.Desired Settlement: Just want to hear gas going in as soon as I begin fueling.
Business
Response:
A representative from Tom's Country store called the Revdex.com and said that upon receiving this information it was provided to the maintenance team to resolve this issue as quickly as possible.
Consumer
Response:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
Just because they have forwarded this complaint to the maintenance dept, I have no way of knowing if situation has been resolved. Only way would be to buy gas there. I also want to know all of their pumps have been checked. I would appreciate knowing when this was completed and proof sent to the Revdex.com. Thank you
Business
Response:
the customer was provided the work performed to find issue with the gas pump.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,