Tom's Small Engine Services

IN RESPONSE TO THE COMPLAINT:Mr*** called me to repair his snowblower for the winter? It was a phoned in order? He requested that I was to pick up the snowblower because they did not have a way to get it to me? The machine was left in his driveway unattended? After I
had the repairs done, I called Mr*** and he came into my shop and paid me? I was to deliver the snowblower the next day? When I went to return the snowblower I realized it was missing? I called Mr*** and told him? He did come to the shop after he got out of work? I did refund his payment? I also offered Mr*** the choice of snowblowers.? ? 8HP29"Cut Craftsman? 10HP32" Cut John Deere? 12HP33" Cut Yard kingTwo of the snowblowers where larger than his? Troy built ? Mr*** asked me to get the craftsman snowblower serviced and he would be back to "talk" and ck the machine out on Wed? He did not come to the shop? He did call on the phone.Mr*** told me he wanted $cash or he would have to take me to small claims court? He also made a statement stating (How does he know I did not sell his snow blower.)I explained to him that on my work orders it does state I am not responsible for damage caused by theft, fire or acts of nature.Since it was a phoned in order no one was present to sign the work order when I picked up the snowblower? I have done lots of work for Mr*** in the past? So he has had received many of these w/o.I will enclose a copy of my work order? Also the copy of the credit card receipts? I also have the blue book on outdoor power equipment? I will send the value of his snowblower also.? ?

Business called, we are staying with the offer we gave. The work on the unit was already done, I refunded that plus the $235 offer.