Tomsshoesonlineoutlet.com

Review: I ordered shoes and after taking over a month to come in, they were the wrong size. When I contacted the company to get a refund they refused and said that it was too expensive to ship products internationally. They offered me to keep the shoes and they would send me a new pair for 15 dollars shipping and handling. I refused the offer and said I still wanted a full refund and they refused again and said that they would give me a 15% refund on my purchase. They have a NY address on the website but are actually based out of china.Desired Settlement: I want a refund if my purchase price and this company should be required to explain on their website that they sell knock off shoes and do no offer refunds even when they send you the wrong size.

Consumer

Response:

At this time, I have not been contacted by Tomsshoesonlineoutlet.com regarding complaint ID [redacted].

Sincerely,