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TonaDerm

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TonaDerm Reviews (1)

Review: On or about 04/11/2014 I opened my computers internet explorer (Windows XP) and opened Kohls webpage to pay my bill. On the opened page Tonaders advertisement invaded my webpage and wont let me go back to Kohls page. The page wont quit and insisted to buy their free product just for a shipping cost of $ 4.95. Since it was free, to get back to bill paying page, I ordered their free cream for which my credit card was charged $ 4.95 shipping cost.While checking my credit card bill I noticed that on April 25, 2014 the company charged my credit card for $ 94.14. On May 26, 2014 I called Capital One to dispute the charge. Credit card company representative connected me to Tonaderms customer service representative named [redacted]. She told me that free product was trial offer and I have to call them within 14 days to cancel, otherwise I will be charged $ 94.14 and every month there would be shipment of their product for which I would be charged ninety some dollars. I did not see anything on their webpage indicating that I have to respond within 14 days to cancel otherwise I would be charged $ 94.14 for the product that was advertised as FREE. [redacted] also told me that on May 23, 2014 they have shipped another product (order no. 268447) for which they are billing my credit card for $ 99.09. I told her that I do not want any of their products and want to cancel dealing with them NOW. She agreed for the return of merchandise (RMA [redacted]) and promised refund upon receiving the product back. The product was shipped from: Tonaderm. [redacted]. Phone number [redacted]0, whereas, she told me to return it to: TonaDerm, 1[redacted]. I received that product on May 27, 2014 and returned it on 5/30/2014 unopened putting it in another shipping box.The company illegally invaded my computer without my consent or authorization. They operated under false pretenses and lured me into buying their product. I never wanted to buy anything from them in the first place but their advertisement wont leave the page to allow me to go to bill paying page without purchasing their FREE product.Therefore, I request that the company credit my account for $ 94.14 that was charged on 04/25/2014 and $ 99.09 for the product that was returned on May 30, 2014.This company operates under three different names: TonaDerm, Best Beauty Brand, and SBD Health. Only known address is the one that came with shipping package. Tonaderm. [redacted]. Phone number [redacted] and the product return address: TonaDerm, [redacted]. None of their websites shows any address.Desired Settlement: As I was duped into buying something that I never wanted, full refund of money charged to my credit card on 4/25/2014 of $94.14 and full refund of $ 99.09 for the product that was returned to them under RMA [redacted] n May 30, 2014(USPS tracking number: [redacted])

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Description: Skin Care

Address: 3760 W McFadden Ave #B602, Santa Ana, California, United States, 92704

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www.tonadermsite.com

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Shady, yet now dead: once upon a time this website was reported to be associated with TonaDerm, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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