Tones Wireless

Telephone response obtained from the company as follows:The company stated that they do not collect funds up front for repairs.The company stated they write up an invoice with an estimate of what it will cost to repair a phone, the store keeps a white copy and the consumer gets a yellow copy.The company stated they have an in-house certified repair technician and most repairs are done the same day.The company stated consumer's pay for phones upon pick up and only if it's been repaired.The company stated they typically only hold onto invoice for about a month and that he will see if he can find the invoice

Telephone response obtained from the company as follows:The company stated that they do not collect funds up front for repairs.The company stated they write up an invoice with an estimate of what it will cost to repair a phone, the store keeps a white copy and the consumer gets a yellow copy.The...

company stated they have an in-house certified repair technician and most repairs are done the same day.The company stated consumer's pay for phones upon pick up and only if it's been repaired.The company stated they typically only hold onto invoice for about a month and that he will see if he can find the invoice.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Funny they would wait over a month to respond then state they no longer keep receipts over a month,well do they keep camera footage cause I'm sure I would be on tape over and over many customers came in complaining as I stated it's lots of fishy things going on in this business never said he wasn't certified he was just high as a kite from purchasing dope that he purchased in the parking lot I am a witness