Toni's Collectibles

I have asked Alex to refund customer's payment of $ Alex is extremely busy with deluge of holiday season orders and did not have a chance to verify return and make refund I have asked him to issue the refund as soon as possible FYI, this business is NOT a scam We have thousands of very happy customers Taking a few extra days to verify a return and issue a refund during a very busy holiday seasons does not make a business a scam

Complaint: [redacted] I am rejecting this response because: A few extra days? Try weeks plus no response to any of my messages, which they clearly received judging by their response They are just giving excuses now that I have taken further action I had to have my bank step in to contact their bank Had it actually been "a few extra days" and they had let me know perhaps I would have been more understanding but instead I was ignored and left to believe my money was lost so it is doubtful that they have so many happy customers as they say handling business this way Other potential customers should be wary of this business because had I known or read such reviews I definitely would not have made a purchase from them.Sincerely, [redacted] ***

Complaint: ***I am rejecting this response because:
A few extra days? Try weeks plus no response to any of my messages, which they clearly received judging by their response They are just giving excuses now that I have taken further action I had to have my bank step in to contact their bank Had it actually been "a few extra days" and they had let me know perhaps I would have been more understanding but instead I was ignored and left to believe my money was lost so it is doubtful that they have so many happy customers as they say handling business this way Other potential customers should be wary of this business because had I known or read such reviews I definitely would not have made a purchase from them.Sincerely,*** ***

I have asked Alex to refund customer's payment of $89.90. Alex is extremely busy with deluge of holiday season orders and did not have a chance to verify return and make refund. I have asked him to issue the refund as soon as possible
FYI, this business is NOT a scam. We have
thousands of very happy customers. Taking a few extra days to verify a return and issue a refund during a very busy holiday seasons does not make a business a scam