I had my car towed to extreme auto for a no start issue, I was told the next day it was the starter and that I had an oil leak and needed new valve gaskets coversI authorized these two things and was quoted a price of 460.00, I was told it would ready the next day, never heard from anyone, I called back and spoke to [redacted] ***(very rude and unprofessional) and was told [redacted] said he would have it done by close of business Never heard from anyone called the next morning was advised that [redacted] had to get another part, I said you never called to authorize any more charges with me, the price was I was told now was and [redacted] would have it done by noon, never heard from anyone Finally got my car back days later, I had to go to the shop to see what was going on because of so many stories [redacted] was not there, I spoke to [redacted] who said once they changed the valve covers they still had a leak so they fixed that, then he said [redacted] cut one of the hoses while working on the car and no
I had my car towed to extreme auto for a no start issue, I was told the next day it was the starter and that I had an oil leak and needed new valve gaskets coversI authorized these two things and was quoted a price of 460.00, I was told it would ready the next day, never heard from anyone, I called back and spoke to *** ***(very rude and unprofessional) and was told *** said he would have it done by close of business Never heard from anyone called the next morning was advised that *** had to get another part, I said you never called to authorize any more charges with me, the price was I was told now was and *** would have it done by noon, never heard from anyone Finally got my car back days later, I had to go to the shop to see what was going on because of so many stories *** was not there, I spoke to ** who said once they changed the valve covers they still had a leak so they fixed that, then he said *** cut one of the hoses while working on the car and no
My vehicle needed its window regulator repaired again as I had just replaced within the last yearThis time I took it to Extreme and explained I did have the receipt as I had a lifetime warranty on that partI was told that I would be able to just exchange the part and only charged laborI left my van with them while I was at workAt 2pm (my lunch) ***, the front desk lady, left a voicemail and let me know they hadn't even checked with the parts store to see if the store had the part in stock or not, moreorless started the repairs but it was going to get done that dayAfter I got off work I had gotten another message that my vehicle was complete (4:30pm)When I arrived at the shop I was charged @$75/hr and for 3hrs! I was charged $total and was told that was without the part! As it was already done I had to pay it or I wouldn't get my vanI paid and later in the evening I looked up online and saw this repair work was booked at hourI even talked to several other repair s
I had my car towed to extreme auto for a no start issue, I was told the next day it was the starter and that I had an oil leak and needed new valve gaskets coversI authorized these two things and was quoted a price of 460.00, I was told it would ready the next day, never heard from anyone, I called back and spoke to [redacted] ***(very rude and unprofessional) and was told [redacted] said he would have it done by close of business Never heard from anyone called the next morning was advised that [redacted] had to get another part, I said you never called to authorize any more charges with me, the price was I was told now was and [redacted] would have it done by noon, never heard from anyone Finally got my car back days later, I had to go to the shop to see what was going on because of so many stories [redacted] was not there, I spoke to [redacted] who said once they changed the valve covers they still had a leak so they fixed that, then he said [redacted] cut one of the hoses while working on the car and no
I had my car towed to extreme auto for a no start issue, I was told the next day it was the starter and that I had an oil leak and needed new valve gaskets coversI authorized these two things and was quoted a price of 460.00, I was told it would ready the next day, never heard from anyone, I called back and spoke to *** ***(very rude and unprofessional) and was told *** said he would have it done by close of business Never heard from anyone called the next morning was advised that *** had to get another part, I said you never called to authorize any more charges with me, the price was I was told now was and *** would have it done by noon, never heard from anyone Finally got my car back days later, I had to go to the shop to see what was going on because of so many stories *** was not there, I spoke to ** who said once they changed the valve covers they still had a leak so they fixed that, then he said *** cut one of the hoses while working on the car and no
My vehicle needed its window regulator repaired again as I had just replaced within the last yearThis time I took it to Extreme and explained I did have the receipt as I had a lifetime warranty on that partI was told that I would be able to just exchange the part and only charged laborI left my van with them while I was at workAt 2pm (my lunch) ***, the front desk lady, left a voicemail and let me know they hadn't even checked with the parts store to see if the store had the part in stock or not, moreorless started the repairs but it was going to get done that dayAfter I got off work I had gotten another message that my vehicle was complete (4:30pm)When I arrived at the shop I was charged @$75/hr and for 3hrs! I was charged $total and was told that was without the part! As it was already done I had to pay it or I wouldn't get my vanI paid and later in the evening I looked up online and saw this repair work was booked at hourI even talked to several other repair s