this customer was given a price for smaller cuts of plexiglass that were under the foot standard lengthShe then called with sizes larger than foot, I think inches, she was told at that time that it would be a special order and would be longer wait and more money and she said she didnt care because she needed itone the plexi got here she was called to make sure she wanted it in the long lengths or we could make them in two pieces and use the foot sheets and we could send the special order plexi back, she wanted it in the long size so it was cut that way and she sent someone to pick it upWe never told the gentleman it was too late that we had already ran the card we just explained to him the reason it was so expensive and it was a special orderHe paid the bill and left the store more irritated at the woman who ordered it because sh said it would have alright to have been cut in twoAlso when the customer was called and told the plexi was ready she was told the price and she just said that she would send someone down to pick it upThe customer knew that the long length, inches, would not be standard stock lengthA standard sheet is foot by footSpecial order items like this cost considerably more and take longer to get
Complaint: ***
I am rejecting this response because: this is is not what happenedThe owner liedPoint blankI have my card I’ve rthe phone before he even gave me the priceThen I asked what the total was and he said the price and when I tried to cancel the guys said it was to lateI was NEVER told the price would increaseIf needed I can prove that I paid not my boyfriend and it was over the phoneI also gave him the dimensions in the very beginningThe dice NEVER changedThen when I got it the size was off by about a 1/inch anyways.
Sincerely,
*** ***
this customer was given a price for smaller cuts of plexiglass that were under the foot standard lengthShe then called with sizes larger than foot, I think inches, she was told at that time that it would be a special order and would be longer wait and more money and she said she didnt care
because she needed itone the plexi got here she was called to make sure she wanted it in the long lengths or we could make them in two pieces and use the foot sheets and we could send the special order plexi back, she wanted it in the long size so it was cut that way and she sent someone to pick it upWe never told the gentleman it was too late that we had already ran the card we just explained to him the reason it was so expensive and it was a special orderHe paid the bill and left the store more irritated at the woman who ordered it because sh said it would have alright to have been cut in twoAlso when the customer was called and told the plexi was ready she was told the price and she just said that she would send someone down to pick it upThe customer knew that the long length, inches, would not be standard stock lengthA standard sheet is foot by footSpecial order items like this cost considerably more and take longer to get
this customer was given a price for smaller cuts of plexiglass that were under the foot standard lengthShe then called with sizes larger than foot, I think inches, she was told at that time that it would be a special order and would be longer wait and more money and she said she didnt care because she needed itone the plexi got here she was called to make sure she wanted it in the long lengths or we could make them in two pieces and use the foot sheets and we could send the special order plexi back, she wanted it in the long size so it was cut that way and she sent someone to pick it upWe never told the gentleman it was too late that we had already ran the card we just explained to him the reason it was so expensive and it was a special orderHe paid the bill and left the store more irritated at the woman who ordered it because sh said it would have alright to have been cut in twoAlso when the customer was called and told the plexi was ready she was told the price and she just said that she would send someone down to pick it upThe customer knew that the long length, inches, would not be standard stock lengthA standard sheet is foot by footSpecial order items like this cost considerably more and take longer to get
Complaint: ***
I am rejecting this response because: this is is not what happenedThe owner liedPoint blankI have my card I’ve rthe phone before he even gave me the priceThen I asked what the total was and he said the price and when I tried to cancel the guys said it was to lateI was NEVER told the price would increaseIf needed I can prove that I paid not my boyfriend and it was over the phoneI also gave him the dimensions in the very beginningThe dice NEVER changedThen when I got it the size was off by about a 1/inch anyways.
Sincerely,
*** ***
this customer was given a price for smaller cuts of plexiglass that were under the foot standard lengthShe then called with sizes larger than foot, I think inches, she was told at that time that it would be a special order and would be longer wait and more money and she said she didnt care
because she needed itone the plexi got here she was called to make sure she wanted it in the long lengths or we could make them in two pieces and use the foot sheets and we could send the special order plexi back, she wanted it in the long size so it was cut that way and she sent someone to pick it upWe never told the gentleman it was too late that we had already ran the card we just explained to him the reason it was so expensive and it was a special orderHe paid the bill and left the store more irritated at the woman who ordered it because sh said it would have alright to have been cut in twoAlso when the customer was called and told the plexi was ready she was told the price and she just said that she would send someone down to pick it upThe customer knew that the long length, inches, would not be standard stock lengthA standard sheet is foot by footSpecial order items like this cost considerably more and take longer to get