In response to this complaint:Mr [redacted] was explained at the time of purchase that if we did all of the work he had asked for (some of which was not needed) that his deposit would be non refundabledue to the cost of the changes he requested in the vehicle, our cost being over $500.When he called we explained this to him to no avail, at that point we told him we do not mail deposit refunds and if this was that big a deal he could simply come back to us and we would refund him his $100deposit We have never had a complaint against us in the over years of business and we are surprised to have this be one for a $deposit of a vehicle that was never sold to Mr***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
The details that were sent in the previous message by *** are false. There was Never any indication that he would be keeping the $deposit if I did not follow through with the vehicle.
Regards,
*** ***
In response to this complaint:Mr *** was explained at the time of purchase that if we did all of the work he had asked for (some of which was not needed) that his deposit would be non refundabledue to the cost of the changes he requested in the vehicle, our cost being over $500.When he called
we explained this to him to no avail, at that point we told him we do not mail deposit refunds and if this was that big a deal he could simply come back to us and we would refund him his $100deposit. We have never had a complaint against us in the over years of business and we are surprised to have this be one for a $deposit of a vehicle that was never sold to Mr***
In response to this complaint:Mr [redacted] was explained at the time of purchase that if we did all of the work he had asked for (some of which was not needed) that his deposit would be non refundabledue to the cost of the changes he requested in the vehicle, our cost being over $500.When he called we explained this to him to no avail, at that point we told him we do not mail deposit refunds and if this was that big a deal he could simply come back to us and we would refund him his $100deposit We have never had a complaint against us in the over years of business and we are surprised to have this be one for a $deposit of a vehicle that was never sold to Mr***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
The details that were sent in the previous message by *** are false. There was Never any indication that he would be keeping the $deposit if I did not follow through with the vehicle.
Regards,
*** ***
In response to this complaint:Mr *** was explained at the time of purchase that if we did all of the work he had asked for (some of which was not needed) that his deposit would be non refundabledue to the cost of the changes he requested in the vehicle, our cost being over $500.When he called
we explained this to him to no avail, at that point we told him we do not mail deposit refunds and if this was that big a deal he could simply come back to us and we would refund him his $100deposit. We have never had a complaint against us in the over years of business and we are surprised to have this be one for a $deposit of a vehicle that was never sold to Mr***