Tony's Tires and Wheels

I don't understand the whole discriminating about being young and flashy carWe do tires and wheels on [redacted] and [redacted] all the timeThe snow tires were being put into bags because if the car is really nice we don't put the tires in a car because the customer may pick them up with another vehicle and may not want tires in their carWe do a high volume of cars I [redacted] wish I could shake every hand and thank every customer personally its just not possibleAs far as any of my employees using profanity is not tolerated at any time and they would be fired on the spotAll he had to do was bring it to my attentionWhen he entered the shop area sorry he was not greeted by my busy employees with the respect he thought he should receive sometimes you might have to give the person doing the service a couple a minutes to complete a taskBeing nineteen in a tire shop and not feeling comfortable is out of my controlAs far as the TPMS light their is a procedure for every vehicle, We do the TPMS service for over twenty different shops in the area and have several thousand dollars in equipment for this serviceAgain if their was a problem with the TPMS light all he had to do was come back and we could of reset itI'm at the shop seventy hours a week and have not received a call in regard's to these incident

Complaint: [redacted] I am rejecting this response because: Since the last tire blew out we had another tire blow outClearly the tires sold to us were junk We were not looking for anything freeWe decided to purchase replacements somewhere elseWe will not do business with this establishment nor refer anyone here Sincerely, [redacted]

Complaint: ***
I am rejecting this response because:
Since the last tire blew out we had another tire blow outClearly the tires sold to us were junk.
We were not looking for anything freeWe decided to purchase replacements somewhere elseWe will not do business with this establishment nor refer anyone here
Sincerely,
*** ***

I don't understand the whole discriminating about being young and flashy carWe do tires and wheels on *** and *** all the timeThe snow tires were being put into bags because if the car is really nice we don't put the tires in a car because the customer may pick them up with another
vehicle and may not want tires in their carWe do a high volume of cars I *** wish I could shake every hand and thank every customer personally its just not possibleAs far as any of my employees using profanity is not tolerated at any time and they would be fired on the spotAll he had to do was bring it to my attention. When he entered the shop area sorry he was not greeted by my busy employees with the respect he thought he should receive sometimes you might have to give the person doing the service a couple a minutes to complete a task. Being nineteen in a tire shop and not feeling comfortable is out of my controlAs far as the TPMS light their is a procedure for every vehicle, We do the TPMS service for over twenty different shops in the area and have several thousand dollars in equipment for this serviceAgain if their was a problem with the TPMS light all he had to do was come back and we could of reset itI'm at the shop seventy hours a week and have not received a call in regard's to these incident

Yes the customer purchased four tires from meThe customer got a flat tire and drove on the tire flat did not pull over to change the tire and voided the warranty on the tireI gave a price adjustment on the tire which was my cost and did not charge them to mount or balance the tireI feel
I tried to help them but they what something for free

Complaint: ***
I am rejecting this response because:
I brought the same tire twice, the driver side, the second time two weeks later everything was suppose to be fixed the first time I
Would never expected to happen again and I was told it was flat and I went to them right away I wasn't that far and they never offer me another tire less You have to feel secure I was a nervous reck about driving with there tire after that happen
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: They avoided my main concerns and blatantly lied about not receiving a callThey revved my car up without my permission and spoke very rudely to meI can pick out the people who used profanity towards me and I guarantee they would not be fired on the spot*** seems like he is covering his own back but there are many holes in his responseI am not satisfied
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:Since the last tire blew out we had another tire blow outClearly the tires sold to us were junk. We were not looking for anything freeWe decided to purchase replacements somewhere else.We will not do business with this establishment nor refer anyone here
Sincerely,
*** ***

Complaint ID#:
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Company Name: Tony's Tires and Wheels
Company Contact Name: *** ***
Company Contact Phone: ***
Company Contact Email: ***
Consumer's Name: *** *** ***
Revdex.com Staff Member (if you know): *** ***
Complaint Information: Mrs*** came in for a flat tire that she drove on flatWhen you get a flat tire you jack up car put spare tire on car and bring tire to fixWhen you drive on tire that is flat you void all warrantyMost warranty's are for mileage not road hazardCould not replace tire for free but did offer a reduced price to replace tire

MESSAGE FROM BUSINESS:
Complaint ID#: ***
Company Name: Tony's Tires and Wheels
Company Contact Name: *** ***
Company Contact Phone: ***
Company Contact Email: ***
Consumer's Name: *** *** ***
Revdex.com Staff Member (if you know): *** ***
Complaint Information: Mrs*** came in for a flat tire that she drove on flatWhen you get a flat tire you jack up car put spare tire on car and bring tire to fixWhen you drive on tire that is flat you void all warrantyMost warranty's are for mileage not road hazardCould not replace tire for free but did offer a reduced price to replace tire