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Tony's Bobcat Service

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Tony's Bobcat Service Reviews (7)

Revdex.com:At this time, I have not been contacted by Animoto regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted directly by Animoto regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They refunded me 4 months out of 9 because they claim I singed up for the services. So even though I NEVER logged in to their site for the whole time...

they were charging me, they claim I should pay for services.The manager I communicated with refused to give me his name. He was very unprofessional and had no customer service skills. He basically called me a liar because he said I signed up for the service, even though they had records of me canceling when the problem initially started. I've read otehr complaints about this company and found that I am not the first to be taken advantage of in this manner. This company has a history of being deceptive in their charges and I hope someone else reads these comments so they don't make the same mistake I made in even login in to their site.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Animoto regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted directly by Animoto regarding complaint ID [redacted], however
They offered to refund $30 but actually took a total of $90.  They clearly showed me that there service wasn't used after the trial period and they continued to renew the account when...

services weren't requested.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Animoto regarding complaint ID [redacted].However, through an escalated claim with [redacted], I was able to recover a partial refund of my money. I am considering this case closed, although highly disappointed with ANIMOTO and their...

business practices.Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Animoto regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding [redacted] has been resolved.
Sincerely,[redacted]

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