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Tony's Touch Painting & Repairs

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Reviews Tony's Touch Painting & Repairs

Tony's Touch Painting & Repairs Reviews (2)

Did not complete job and did not return as promised to correct the the jobcompany was hired to install install kitchen floor tile. Three tiles on border were loose. Tony's touch was contacted to correct the issue. He did not return as promised to correct the issues and does not respond to calls or text messageDesired SettlementFull refund of labor charges, $150 and 50% of materials to have the job corrected by another contractorBusiness Response Cutomer, did not provide all materials at time of install, and was unwilling to wait for schedule to return.Consumer Response All material were provided and contractor did not returned as scheduled... In fact, the contractor angrily confronted me at [redacted] for filing the complaint....the only acceptable option would be a refund of the labor charge... Will not recommend this contractor for any work ever!!!!Final Business Response As stated client was told initially that shoe moulding was needed at dishwasher which I installed twice, decided it was needed after his wife spoke on it after job completion. When informed told client my vehicle was in shop. Client contacted Revdex.com before I got my vehicle back, and yes I told client I was on my way to his home on the morning I seen his complaint, which let me know he wanted something for nothing and petty over 24inches of shoe mould he chose not to buy while I was there these are the type of customer's to avoid.

they did the tile work and I paid them in fulland they did not wipe off the haze nor seal thegrout which is a 400 dollar job to get someoneelse They were paid Saturday a week ago and did not complete job and havb't called to do so and I haveemailed and called and the job isn't complet.The need to wipe off the haze and seal the grout.and get some pink they got on white painted walloff or paint over. I cantracted and they did notreply. said had to wait a few days but has beena week and no response.Desired Settlementwant the job completed correctly ASAP or refund.Business Response There was a misunderstanding which has been rectified grout needs to cure before sealed, client was not aware of this fact, but now understands and is satisfied with results.Consumer Response The completion of our contract was two months ago.The work is not complete although partialadvanced payment has been made contractor has violated contract with promises notupheld and failed to contact with progress reports.there has been no progress due breach ofcontract to work steadily and continually on project to completion. Contractor has indicatedhe has gone to other jobs and made promises to do thing not done. The contracted itmes are notcomplete and he ignores my calls and email. need completion asap If the project will notbe completed make it know that legal action willbe taken as well as online complaints I haveattemped to talk to him and he says yes and does nothing. 2 months past contract is not acceptable. He indicated he wanted to do carpetand has not obtained it saying it is not availableit is. He does not know how to obtain it for lessthan retail is the issue and inaddaquate contactwith me regarding progress of contracted workIf he does not want to do the job I need to getsomeone else and be compensated for he loss oftwo months breakage of contract. need immediaterespons and not promises not carried outFinal Business Response Customer is satisfied and repeat customer.

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Description: Painters, Window Installation Companies, Siding Contractors

Address: 303 N Driver St, Durham, North Carolina, United States, 27703-3057

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www.tonystouch.com

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